To help improve the reach of our helpline, people with hearing and/or speech difficulties will now be able to contact us using the Relay UK service.
Callers can download the Relay UK app to their mobile phone or tablet or use it via their textphone (Minicom or Uniphone) by adding 18001 before our helpline telephone number. There are no costs involved in using the service, you only have to pay your normal call charges.
If you use the service we’re keen to find out what you think about it. Let us have your feedback by emailing us at feedback@unlock.org.uk or completing our feedback form.
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Do you need help & support with an issue you’re facing?
We provide support and advice for people who need guidance with either their own, or someone else’s, criminal record.
Please use the search box to start typing your issue. If you cannot find an answer to your problem then you’ll be given options to contact us directly.
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