Skip to main content

Our mission is to support & advocate for people with criminal records to be able to move on positively in their lives. Find out more

Helpline Christmas closure

We look forward to seeing you in the new year

Our helpline will be closed for the Christmas holidays from 4.45pm on Wednesday 21st December, reopening at 8.45am on Tuesday 3rd January 2023.

Whilst we’re closed you can drop us an email, text or WhatsApp message or write to us. Our contact details can be found here. We’ll respond to every enquiry we receive as soon as possible following our return to the office in January.

The Christmas holidays can be a difficult time for some and if you need to speak to someone while our helpline is closed, you can contact the Samaritans for free on 116 123 or email them at Details of other organisations offering urgent support can be found here.

On behalf of everybody at Unlock, we’d like to take this opportunity to wish you a very merry Christmas and a happy and safe New Year.


Add Comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Photo of Head of Advice, Debbie Sadler
Debbie Sadler
Head of Advice

Do you need help & support with an issue you’re facing?

We provide support and advice for people in England and Wales who need guidance with either their own, or someone else’s, criminal record.

Please use the search box to start typing your issue. If you cannot find an answer to your problem then you’ll be given options to contact us directly.

Find out more about the helpline

We want to make sure that our website is as helpful as possible.

Letting us know if you easily found what you were looking for or not enables us to continue to improve our service for you and others.

Was it easy to find what you were looking for?

Thank you for your feedback.

12 million people have criminal records in the UK. We need your help to help them.

Help support us now