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Our mission is to support & advocate for people with criminal records to be able to move on positively in their lives. Find out more

Site re-structure – January 2015

We’re just writing to let you know that we’ve been doing some work to the back-end of the Information Hub.

One of the main changes is in the way that you find the information that you’re looking for.

We’ve done this by creating new ‘information sections‘ on the different subjects that the site covers, instead of relying on the automated sections that were created by the site. This is based on feedback we’d received which suggested that these automated sections were confusing and hard to find all of the information about a specific subject.

As a result, we’ve created dedicated information sections – these are all available here.

From these pages, you should be able to find links to all of the information that we have available on that subject.

To help people understand how to use the site, particularly since the recent changes, we’ve updated our user guide.

We hope you think it’s an improvement – either way, let us know what you think by sending us your feedback.

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Photo of Helpline lead, Debbie Sadler
Debbie Sadler
Helpline lead

Do you need help & support with an issue you’re facing?

We provide support and advice for people who need guidance with either their own, or someone else’s, criminal record.

Please use the search box to start typing your issue. If you cannot find an answer to your problem then you’ll be given options to contact us directly.

Find out more about the helpline

We want to make sure that our website is as helpful as possible.

Letting us know if you easily found what you were looking for or not enables us to continue to improve our service for you and others.

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12 million people have criminal records in the UK. We need your help to help them.

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