Our helpline will be closed on Monday 3rd June 2019 as we’re moving offices (we’re staying in the same building; so not going far). All being well, we expect to reopen at 10am on Tuesday 4th June.
Whilst we’re closed, you can drop us an email, text or WhatsApp message. Our contact details can be found here. We promise to respond to every enquiry we receive as soon as possible following our reopening.
If you’ve got a question that you need answering, you may find the answer on this self-help site. Have a look at our quick links section which has answers to some of the most common questions we get asked.
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Do you need help & support with an issue you’re facing?
We provide support and advice for people in England and Wales who need guidance with either their own, or someone else’s, criminal record.
Please use the search box to start typing your issue. If you cannot find an answer to your problem then you’ll be given options to contact us directly.
Popular advice
- Gambling licence (known as a Personal Functional Licence)
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- Information: Relationships, children and dealing with social services
- Working overseas
- Support Plus programme
- Information contained on UK passports
- Counteracting negative ‘Google’ or other internet search results
- Travelling to Russia
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