Our helpline will be closed for the Christmas holidays from 4pm on Friday 20th December and will reopen at 10am on Thursday 2nd January 2020.
Whilst we’re closed, you can drop us an email, text or WhatsApp message or write to us. Our contact details can be found here. We promise to respond to every enquiry we receive as soon as possible following our return to the office in January.
If you’ve got questions that you need answers to, you may find the answer on this self-help information site. In particular, check our quick links section which has answers to some of the most common questions we get asked. Alternatively, you may find the answer on our online forum.
The Christmas holidays can be a difficult time for some. If you’re feeling desperate and need to speak to someone while our helpline is closed, you can contact the Samaritans for free on 116 123. Or you can email them at jo@samaritans.org.
On behalf of everybody at Unlock, we’d like to take this opportunity to wish you a very merry Christmas and a happy and safe New Year.
Learn more about this topic
Most popular articles from Unlock
- Summary of updates – September 2014
- Latest updates to our self-help information site – April 2015
- Latest updates to our self-help information site – January 2015
- Summer 2016 Activities Newsletter
- Request for participants (now closed) – Understanding the influence of an early life criminal record on adult life courses
Do you need help & support with an issue you’re facing?
We provide support and advice for people in England and Wales who need guidance with either their own, or someone else’s, criminal record.
Please use the search box to start typing your issue. If you cannot find an answer to your problem then you’ll be given options to contact us directly.
Popular advice
- Working overseas
- Travelling to Russia
- Information: Relationships, children and dealing with social services
- Information contained on UK passports
- What will be disclosed on a basic DBS check?
- Single Justice Procedure Notice (SJPN)
- Serious Crime Prevention Order (SCPO)
- Detention and training order (under 18)
Comments
Add Comment