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Author: Debbie Sadler

New service for hearing and speech impaired callers

To help improve the reach of our helpline, people with hearing and/or speech difficulties will now be able to contact us using the Relay UK service.

Callers can download the Relay UK app to their mobile phone or tablet or use it via their textphone (Minicom or Uniphone) by adding 18001 before our helpline telephone number. There are no costs involved in using the service, you only have to pay your normal call charges.

If you use the service we’re keen to find out what you think about it. Let us have your feedback by emailing us at feedback@unlock.org.uk or completing our feedback form.

Recently left prison and claimed Universal Credit? What do you think to the DWP’s guidance?

Last year the Department for Work and Pensions created some new guidance to help people leaving prison understand how to claim Universal Credit.

To look at how effective the guidance has been and to help the DWP improve future products, they’re looking for feedback.

We wanted to share this across our networks, so that people with direct experience of recently leaving prison and using the guidance can provide their feedback.

You can find a link to their online survey here; the closing date is Friday, 7th February 2020.

The first question in the survey asks “Which organisation do you work for?”. We suggest that if you’re responding on a personal basis you identify yourself as “an individual claimant”.

Whether you’ve seen the guidance or not, if you’ve recently left prison and have applied for Universal Credit, take some time to read through the guide and let the DWP have your thoughts – be they good or bad.

Moving on: The seven criminal record stages – leaving prison

This month we’ve written a further article for InsideTime ‘Through the Gate’ section which provides information on one of the seven criminal record stages – leaving prison.

A copy of the article can be found below.

Many people who contact our helpline are looking for answers to specific questions. However, some say “I’ve just been cautioned/convicted at court -what do I need to know?” To help those people, we’ve identified the ‘seven stages of a criminal record’ and developed information on how to deal with the consequences of having a criminal record at each stage. You can find out more information here.

  • Stage 1 – You’ve just received a caution;
  • Stage 2 – You’ve just received a conviction;
  • Stage 3 – You’re leaving prison;
  • Stage 4 – You’re on probation
  • Stage 5 – You have an unspent conviction;
  • Stage 6 – Your conviction is spent
  • Stage 7 – Your caution/conviction is filtered.

In this article, we’re concentrating on stage 3 – leaving prison. We’ll look at some of the other stages in future articles.

Being released from prison is a significant step in going back to a ‘normal life’. However, many people leaving prison are totally unprepared for dealing with the practical impact of living with a criminal record in the community. This can often leave them feeling extremely stressed and anxious and in the worst case scenario could see them losing their job or even getting into further trouble with the police. We’ve set out below some of the things we think you need to know.

Employment and criminal record checks

When you leave prison, your conviction will be unspent under the Rehabilitation of Offenders Act for at least 2 years (the time will depend on the length of your sentence). This means it will be disclosed on all levels of criminal record check, and when applying for jobs you’ll need to disclose it to an employer if asked. If you have previous convictions, you should check whether these are spent.

Recruitment practices vary – many jobs will ask about criminal records on application, but there are a growing number of employers who have ‘banned the box’. They delay asking questions about criminal records until interview or after offer, which gives you a better chance to be assessed on your skills and abilities first.

When it comes to disclosing your conviction/s, be prepared. Some people find that a disclosure statement can help them get their thoughts in some kind of order. The statement can be shared with the employer or used as a prompt when disclosing face-to-face. It can also be used as evidence of what’s been disclosed.

While you’re on licence, you may need to get permission from your probation officer before undertaking any paid or voluntary work. If your probation officer doesn’t feel that the role you’ve applied for is suitable for you, they can refuse you permission. If you’re subject to MAPPA (due to a violent or sexual offence), your probation officer may feel that it’s necessary to disclose information about your conviction to a potential employer. If this is the case, make sure you are informed of the employer’s policy on criminal records and share this with your probation officer. If the employer has a policy of not asking but probation insist that you do, you should ask for clear reasons, preferably in writing.

If you’ve been working for an outside employer whilst in prison, the prison should inform your employer of your release date. If you’re going to continue working for the same employer, make sure you give them your personal bank account details upon release. If you don’t, you may find that your wages will continue being paid into the central prison account.

Education

For anybody considering applying for a course at university through UCAS, you will no longer be required to disclose unspent convictions for the majority of courses (other than those leading to professions exempt from the ROA, for example teacher, nurse etc). However, individual universities have their own admissions policies and you may find that they’ll ask about unspent convictions, or about any licence conditions or restrictions that could affect your ability to complete the course.

Insurance

All the time your conviction is unspent you will need to disclose it to an insurer if asked. If they find out about a conviction that you haven’t told them about they’ll usually cancel your policy. If you make a claim, insurers may carry out a basic DBS check to establish whether your convictions were spent at the time you took out your policy. Your claim will probably be refused if you didn’t disclose an unspent conviction.

Travel

Licences generally include a standard condition which prevents you from travelling outside of the UK without the prior permission of your probation officer. Permission is usually only given in exceptional circumstances. If you do wish to travel abroad whilst on licence, we’d suggest speaking to your probation officer who should be able to give you an indication as to whether approval would be given and how to make a formal application.

Other

If you’re likely to be homeless on release from prison then you should make the prison aware of this at the earliest opportunity. The national shortage of housing stock means that it can be difficult to secure housing upon release, especially if you don’t have a connection with a local area. In many cases, you may need the permission of your probation officer to reside at a certain address. Whether you’re looking to rent from a local authority, housing association or privately, you will often be asked to disclose unspent convictions.

For many people prison offers stability and structure and coping on your own upon release can be stressful. However, there are many organisations that can offer information, advice and support to people leaving prison and we’d always recommend that you ask for help if you need it.

Some examples of people we’ve helped

Looking back over the last couple of months, we’ve written up a few examples of the people we’ve helped.

We hope they give a good idea of how we help people.

However, more importantly than our role, we think that these examples show how people with convictions are able to overcome some of the barriers that have been put in their way due to their criminal record.

We’ve posted the examples below as case studies in the support section of our website:

Aishah – University removes Disqualification by Association (DbA) form from their application process

Charlie – “I disclosed my conviction and still got a job” 

Harold“I successfully challenged a council’s taxi licensing decision in court and got my taxi licence”

SheilaTravelling to the USA on an ESTA despite having a criminal record 

Toni – “I disclosed my conviction for a teaching assistant job and was successful”

Monthly summary – December 2019

Welcome to our monthly summary for December 2019.

This provides a summary of:

  1. the latest updates to our self-help information site for people with convictions
  2. recent posts to our online magazine, theRecord
  3. discussions on our online forum
  4. other news and developments that might be of interest to people with a criminal record.

Have you stumbled across this? You can receive these updates to your inbox every month for free by signing up to our mailing list (make sure you choose to receive ‘news for people with convictions’)

Updates to our information site

Here’s a summary of updates that we’ve made recently to the information hub. There are links within each update to where you can find more information about the update. There are also links next to many of the updates, which links to threads on our online forum where you can discuss these with other people.

Travelling abroad

  • Travelling to Russia – We’ve produced some new information on travelling to Russia and the impact a criminal record will have on your ability to get a visa.
  • Information contained on passports – We’ve updated this page to include some new information relating to green Interpol notices.

About criminal records

  • Chance to respond to the DBS customer satisfaction survey – We’ve provided a link to a new satisfaction survey launched by the DBS giving customers the opportunity to provide feedback on their services.

theRecord posts

Below are links to recent posts on our online magazine, theRecord. These are often linked to the practical information that we have to help give some personal experiences.

Views and reviewsTeaching is facing a recruitment crisis; how can it be turned around“Back in 2017, it was reported that a shortfall of trainee teachers was reaching crisis levels, with particular shortages in London and the home counties, and a significant drop over the last decade in women applicants. A number of factors were used to explain this …..”

Struggles and stigmaI thought the last people to judge me would be the solicitors I worked for“Until August of this year I was employed in the accounts department of a large law firm being responsible for several European offices. My employment began in the early 1990’s and without being too boastful, I had an exemplary work record …..”

Struggles and stigmaDo the police believe in rehabilitation?“I have been on the Sex Offenders Register (SOR) for five years during which time I have complied with everything and have never caused my police officer any concerns regarding my behaviour. I hoped that I had shown how I had moved on with my life and rehabilitated …..”

Discussions on our online forum

Below are links to recent posts to our online forum. If you’d like to join in the discussion but are not currently a forum member, find out how you can join here.

What do you have to do to become an ex-offender – risk your life ….. – JASB has started an interesting discussion around the terrorist attack on London Bridge and the media coverage given to one individual with a criminal record. Let us have your thoughts.

Greetings folks! – Khafka is a new member of theForum awaiting sentencing early next year. He has posted details of his experiences to date as well as his fears for the future. Can anybody offer him any support?

Other news and developments

Looking back at 2019 – A month-by-month review of our work and criminal record developments

With the Christmas break almost upon us and 2019 coming to an end, Christopher Stacey, Unlock’s co-director, looks back over the last 12 months at Unlock and the developments relating to criminal records.

We’ve updated our recruitment policy for applicants with a criminal record

Unlock is committed to the fair recruitment and the inclusion of people with lived experience of the criminal justice system. We’ve recently reviewed and improved our ‘Applicants with a criminal record policy’ and wanted to share this in the hope that other organisations working in the criminal justice system will think about their own approach to actively involving people with criminal records.

Our priorities for government in 2020 – A fresh start for criminal records

We’ve published our priorities for government in 2020 calling for the government to commit to five priorities to bring about a fresh start for law-abiding people with criminal records.

Monthly update – December 2019

We’ve just published our update for December 2019.

This months update includes:

  1. New information on travelling to Russia with a criminal record.
  2. A personal story highlighting how an individual was dismissed from his job after his employers unlawfully became aware of his 31 year old criminal record.
  3. A link to a discussion on theForum around the media interest in a person with a conviction involved in the terrorist attack at London Bridge.
  4. A review of the work that Unlock has been doing and criminal record developments over the last 12 months.
  5. Details of our priorities for government in 2020.

The full update provides a summary of:

  1. the latest updates to our self-help information site for people with convictions
  2. recent posts to our online magazine, theRecord
  3. discussions on our online forum
  4. other news and developments that might be of interest to individuals with a criminal record.

Read the December 2019 update in full.

Best wishes,

Unlock

Notes

The helpline is closed over Christmas

Our helpline will be closed for the Christmas holidays from 4pm on Friday 20th December and will reopen at 10am on Thursday 2nd January 2020.

Whilst we’re closed, you can drop us an email, text or WhatsApp message or write to us. Our contact details can be found here. We promise to respond to every enquiry we receive as soon as possible following our return to the office in January.

If you’ve got questions that you need answers to, you may find the answer on this self-help information site. In particular, check our quick links section which has answers to some of the most common questions we get asked. Alternatively, you may find the answer on our online forum.

The Christmas holidays can be a difficult time for some. If you’re feeling desperate and need to speak to someone while our helpline is closed, you can contact the Samaritans for free on 116 123. Or you can email them at jo@samaritans.org.

On behalf of everybody at Unlock, we’d like to take this opportunity to wish you a very merry Christmas and a happy and safe New Year.

Chance to respond to the DBS customer satisfaction survey

The Disclosure and Barring Service (DBS) have just launched a satisfaction survey to give their customers the opportunity to provide feedback on their services. Any feedback you give will be anonymised and kept confidential.

Our helpline receives contact from many people who have contacted the DBS. Sometimes they’re really pleased with the information they received, other times they’ve been frustrated by the service they’ve been given by the DBS. This can be particularly the case where people have raised concerns about their employer doing a potentially ineligible check.

That’s why we think it’s important that people with a criminal record get a chance to have their say.

So, if you’ve been in touch with them recently and the service was good, or if you have some feedback for them to improve in the future, then let them know.

Monthly summary – November 2019

Welcome to our monthly summary for November 2019.

This provides a summary of:

  1. the latest updates to our self-help information site for people with convictions
  2. recent posts to our online magazine, theRecord
  3. discussions on our online forum
  4. other news and developments that might be of interest to people with a criminal record.

Have you stumbled across this? You can receive these updates to your inbox every month for free by signing up to our mailing list (make sure you choose to receive ‘news for people with convictions’)

Updates to our information site

Here’s a summary of updates that we’ve made recently to the information hub. There are links within each update to where you can find more information about the update. There are also links next to many of the updates, which links to threads on our online forum where you can discuss these with other people.

Work and volunteering

  • Do you need help challenging an ineligible DBS check? – We’ve provided some new templates which can be used to challenge an ineligible check being carried out by the DBS.
  • Ban the Box employers – We’ve updated our list of Ban the Box employers to include Redbridge Council, HSS Hire Group, The Old Vic and West Midlands Police and Crime Commissioner.

About criminal records

  • Disclosure and Barring Service – An overview – If you believe that the DBS have made a mistake on your DBS certificate and you’ve exhausted the appeals process, you may wish to consider taking your case to judicial review. We’ve added some new information about the judicial review process.
  • Disclosure of police intelligence on enhanced checks (approved information) – We’ve added details to this page of a Supreme Court case which considered the issue of disclosure of non-conviction information on enhanced DBS checks.
  • Barring (Children’s Barred List and Adults’ Barred List) – We’ve updated this page to include links to the legislation around automatic barring and automatic inclusion offences.

Universities, colleges and education

  • Tell us about … applying to higher education with a criminal record – We’d like to hear from you about your experience of applying to higher education if you have a criminal record.

Banking

  • Basic bank accounts – We’ve updated this page to include details of the nine largest banks who offer fee-free accounts and the ID you’ll need to open an account.

Information Hub

  • We’re listening – Tell us what you think about our Information Hub – We’re always looking to improve the look and content of our Information Hub and have put together a survey giving users a chance to tell us what they think of the site.

theRecord posts

Below are links to recent posts on our online magazine, theRecord. These are often linked to the practical information that we have to help give some personal experiences.

SuccessForgiving myself was harder than being forgiven by others“If you ask the general public what offenders are the most dangerous or what the most heinous offence is, most would say ‘murderers’ and ‘murder’. Back in 1999, I became that person …..”

Struggles and stigmaA cautionary tale if you’re looking to start a relationship with somebody who has been convicted of a sexual offence“My partner Stephen is a convicted sex offender. I’m divorced and until I met him neither I, nor anyone close to me, had met a person with a criminal record …..”

Discussions on our online forum

Below are links to recent posts to our online forum. If you’d like to join in the discussion but are not currently a forum member, find out how you can join here.

Employment – Hockerill was released from prison approximately 6 months ago and is finding it difficult to get into employment due to his criminal record and gaps in his CV. Does anybody have any advice they can offer around his CV and friendly employers?

Success with Google effect – Harmless has recently seen his name disappear from page one of Google’s search results which seems to be due to the way that news articles are “tagged”. He’s also given some practical tips on how to push up your positive profile on search results. Read more here.

Other news and developments

Below are links to other news and developments that might be of interest to people with a criminal record. For more news, check out the news and media section of our main website.

Unlock volunteer short-listed for helpline volunteer of the year award

One of our long-standing volunteers was short-listed for the Helpline Partnership’s ‘Volunteer of the Year’ award in recognition of his valuable contribution to the charity.

Unlock Annual Report 2018-19

We’ve just published our Annual Report and Accounts for the year 1 April 2018 to 31 March 2019 which provides an overview of what Unlock has done during the year to make a positive impact on the lives of people with convictions.

Monthly update – November 2019

We’ve just published our update for November 2019.

This months update includes:

  1. Examples of templates which can be used to challenge an ineligible check being carried out by the Disclosure and Barring Service.
  2. A link to a survey asking users of our Information Hub for their thoughts and opinions about the site.
  3. A personal story highlighting the challenges of being in a relationship with someone who has been convicted of a sexual offence.
  4. A link to a discussion on theForum from an individual who is finding it difficult getting into work due to his criminal record and gaps in his CV.
  5. Details of Unlock’s Annual Report 2018-19 which provides an overview of what we’ve been doing during the year.

The full update provides a summary of:

  1. the latest updates to our self-help information site for people with convictions
  2. recent posts to our online magazine, theRecord
  3. discussions on our online forum
  4. other news and developments that might be of interest to individuals with a criminal record.

Read the November 2019 update in full.

Best wishes,

Unlock

Notes

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Letting us know if you easily found what you were looking for or not enables us to continue to improve our service for you and others.

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