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Tag: Insurers response

The role of the financial services industry in reducing re-offending

Linked to the launch of Time is Moneywe’ve written a Think Piece for the Chartered Insurance Institute. You can read the article here.

Caught fare dodging? How even a minor conviction could have a huge impact on your insurance

Today we were featured in a Daily Mail article which looked at how minor convictions can have a huge impact on your insurance. You can read the article here.

The article was also featured on the thisismoney.co.uk website.

New insurance guidance to help 8 million consumers with past criminal convictions

Unlock has joined up with the Association of British Insurers (ABI) to produce guidance for consumers and insurers on the complex issue of criminal convictions and insurance.

According to government figures, more than 8 million people in England and Wales have a criminal conviction and one in three men are convicted by the age of fifty-three.

Consumers are legally required to declare convictions even if insurers do not ask about them, unless they are considered ‘spent’ under the Rehabilitation of Offenders Act 1974. A fine or community order must be declared for five years, while short custodial sentences must be declared for between seven and ten years. People sentenced to more than thirty months must disclose their convictions for the rest of their life.

The laws apply to anyone covered by a policy, including partners and children on home policies and named drivers on motor policies. If a child receives a fine then their parents must disclose the conviction for 30 months as disclosure periods are shorter for people convicted when under the age of eighteen.

Many insurers take unspent convictions into account when assessing risk. If ‘unspent’ convictions are not disclosed insurers are able to avoid any claims made on the policy.

Unlock’s guidance, which has been sponsored by online insurers homeprotect, highlights consumers’ legal obligations and provides advice on how to buy insurance. The ABI’s guidance covers insurers’ legal obligations and industry best practice, such as including clear questions about convictions to make sure consumers get appropriate cover.

Chris Bath, Director of Projects at Unlock said: “Financial services are a crucial foundation for engagement in modern society. If we want people to lead productive lives; working, paying taxes and providing their family with a home, we cannot allow the justice system to sever people from their finances, even less to create lifelong financial exclusion.”

Nick Starling, the ABI’s Director of General Insurance and Health, said: “Access to, and fair treatment by, financial services providers is a key part of financial inclusion. We recognise that some people with criminal convictions and related offences may encounter difficulties when looking for insurance. We have produced guidance for our members to ensure that people with criminal convictions get a fair deal from insurers. Customers can expect insurers following the guidance to provide clear information about how they use criminal convictions, ask clear and concise questions, and help those to whom they may be unable to insure.”

 

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Insurance industry and Unlock publish guidance to help people with past convictions to buy insurance

Today we’ve launched guidance with the ABI (Association of British Insurers), to both insurers and individuals, to try to help people to understand what they do and don’t have to disclose, and what insurers should and shouldn’t ask for.

The guidance is available to download here.

This news was released via the Mail on Sunday (see below) and has been picked up in a number of press outlets, including:

 

mailonsunday

Consumer groups urge insurers to back law reform

We are part of a group of consumers groups that are pushing for changes to insurance law, which was featured in this article in the Financial Times.

BBC Rip of Britain piece on insurance and convictions

Clip from BBC One programme “Rip Off Britain” with Jennie Bond, Angela Rippon and Gloria Hunniford. Warning about how 7 million insurance policies could be useless because someone in the house has a criminal conviction. Features Unlock.

BBC Inside Out piece on insurance with criminal convictions

Below is a clip from BBC One documentary “Inside Out” highlighting how millions of people might have useless insurance policies if someone in the household has a criminal conviction. It features the story of Michelle Barber, who is being asked for £240,000 by her insurance company due to a £120 fine she received due to unknowingly giving the benefits agency incorrect information. Also features Unlock talking about the charity’s campaign on this issue.

Arson victim must return £241000 home insurance payout…because she didn’t declare £150 fine

Following the recent Metro article, the same case has been highlighted by the Daily Mail.

7 million warned of insurance trap

We featured on the front-page of the Metro, which highlighted the case of Michelle Barber, who we’re working with the try and deal with an issue she has with her current insurer. The article is available online here.

Following this article, it was also picked up by a number of other media, including The Star and Auto Express.

Difficulties getting insurance

We featured in the ‘People & Opinion’ section of Insurance Times.

As an ex-offender, trouble getting cover led Chris Stacey to join a charity that persuades insurers to offer policies to people like him. He tells Saxon East about the untapped business firms are missing out on and the disclosure minefield that’s holding both sides back.

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