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Case Type: Policy Case

Case of Larry – Two conditional discharges first causing problems 40 years later

Larry only became aware that he had two offences on his record when he reached the age of 60 and needed an enhanced Disclosure and Barring Service check to volunteer with his son’s choir.

When he was 16, Larry was convicted of possession of marijuana and received a one year conditional discharge. He wasn’t a habitual drug taker but had been arrested whilst he was making a purchase from a dealer that the police had been looking to trap.

A couple of years later whilst he was a student, Larry received a further one year conditional discharge for theft after taking an item of food from a warehouse where he was working part-time as a shelf stacker.

After graduating, Larry went on to work very successfully for over 40 years in the private sector and has had a completely clean record since his last conviction.

When he went to court decades ago, Larry’s solicitor had explained to him that a conditional discharge was not classed as a conviction (it would only be dealt with in this way if it was breached) and would have little impact on him. So he wasn’t concerned when he was asked to have a DBS check carried out by his son’s choir and even less so when he read that certain convictions would be eligible for filtering after 11 years.

When he received his DBS certificate showing the two convictions he immediately contacted our helpline. We unfortunately had to explain to Larry that, for the purposes of filtering at least, a conditional discharge is dealt with as a conviction and, for it to be eligible for filtering, there must only be one listed. Therefore, in Larry’s case his offences would always be disclosed on standard and enhanced DBS checks as the system stands.

As the choir had made it clear that they required a ‘clean’ DBS certificate, and because Larry did not want to cause his son any unnecessary embarrassment, he did not pursue his application with them.

Larry stated:

“When you look at my record, it’s dreadful. But I was never the drug taking thief that it suggests – I was a young person who made a couple of silly mistakes. But it’s harder than you would ever believe to correct the impression this record creates, even though no one apart from me knows or should care about what happened over forty years ago”.

Knowing that these convictions will appear on a DBS certificate has had a huge impact on Larry. He has stopped applying for positions that require these types of check as he believes that he will never be offered a role in an organisation that does them and also, he finds it difficult to explain the mistakes he made as a juvenile.

Although grateful that the Government have introduced a system of filtering, Larry doesn’t believe that it goes far enough. He said:

“We have lost faith in the capacity of people to learn from their mistakes and to change for the better. The present system is preventing people like me from participating”.

Commenting on Larry’s experience, Christopher Stacey, co-director of Unlock said:

“Why on earth is our criminal record disclosure system holding people like Larry back? Two conditional discharges from over 40 years ago have no bearing whatsoever on the type of person someone is today. The fact that some organisation still insist on “clean” checks is a further damning indictment on today’s risk-averse world, but people like Larry shouldn’t even be put in this position in the first place – it’s disproportionate for the current system to continue to disclose these types of offences and it needs to change”.

 

Notes about this case

  1. This case relates to Unlock’s policy work on challenging the DBS ‘filtering’ process.
  2. We have practical guidance on disclosing criminal records to employers.
  3. Names and details have been changed to protect the identity of those involved.
  4. Other policy cases are listed here.

Case of Natasha – Online links hampering chances of promotion

Natasha was working as a teacher when she was convicted of fraud four years ago and received a five month suspended prison sentence. It is now spent under the Rehabilitation of Offenders Act 1974.

Since her conviction, she has worked hard to rebuild her reputation. However, the presence of a story about her online has had a serious effect on her ability to move on and has caused her significant financial loss.

On one occasion a job offer was withdrawn after her potential employers carried out an ‘informal’ online check on her name. She had disclosed her conviction to them at interview but they believed that the presence of the online story would be ‘brand damaging’ to the school.

Although Natasha has recently secured a teaching job, she has had to go back into an entry-level role. Her current employer has told her that the opportunity for her to progress is limited all the time the article appears online. He believes that if she were promoted into a more high profile role there could be a ‘back-lash’ from parents concerned that their children were being taught by somebody with a criminal record.

Natasha said:

“Despite some of the negative comments, I’ve received sympathy and support from several pupils who’d seen the online stories about me. Although they were incredibly understanding, it made me feel anxious and humiliated the next time I had to stand up in front of them and teach. The story makes me feel less credible as a teacher.”

Not only have the stories affected her professionally but also on a personal level. Whilst collecting her daughter from school she was recently physically assaulted by another parent who had read about her conviction online.

Natasha accepts that what she did was wrong and realises that she has been very fortunate to have been offered a job. Her employers accept that she is no risk to children and more than capable of doing the job she’s employed to do. However, there have been others who have revoked job offers after reading the information online. She is concerned that what she has achieved since her conviction is as far as she will be able to go.

Natasha has made several applications to Google to have the links to her name removed and has also complained to the Information Commissioners Office. Google have refused to remove the links stating that her case is still of public interest especially as she was in a position of trust at the time of her conviction. She has yet to receive a response from the ICO.

 

Notes about this case

  1. This case relates to Unlock’s policy work on the google effect.
  2. We have practical guidance on dealing with information on the internet, online and through search engines like Google.
  3. Names and details have been changed to protect the identity of those involved.
  4. Other policy cases are listed here.

Case of Patrick – Spent convictions online jeopardising self-employment

Five years ago, Patrick was convicted of a fraud offence and received a 12 month prison sentence. Patrick told us that at the time of his conviction, he was in a difficult place having built up some debts due to an addiction to gambling. His arrest was the ‘shock’ he needed to face up to his addiction and seek help for it.

He knew how difficult it would be to find work with a criminal record and took the decision upon release from prison to become self-employed. He invested significant time and money in setting up and marketing his business and it wasn’t long before it started to take off and he was able to live off the earnings from it.

When his conviction became spent last year, Patrick felt that this would open up even more opportunities for his business and started to look at taking on contracts with larger organisations including local schools and councils.

It was only when he started to apply for these types of contacts that he realised that there was information about his conviction online and that many of the organisations he was looking to work with did ‘informal’ online searches to find out what they could about potential contractors These searches have resulted in Patrick losing two, three-year contracts of around £40,000 per year with a local council and a further £8000 annual contact with some local schools.

Once he became aware of the online links, Patrick contacted Google and made a request for the links to be removed on the basis that his conviction was spent and the continued presence of information online was having an adverse effect on his business. Google refused his request. Patrick did not make a complaint to the Information Commissioners Office and we have advised him that it may be worth him doing so.

Patrick said:

“I understand why schools and councils need to be cautious about the individuals they work with. But there’s lots of people with convictions like mine whose details can’t be found online, so these organisations are employing them without knowing. Surely it would be better for employers to carry out the relevant level of formal criminal record check and then deal with cases on an individual basis.”

Notes about this case

  1. This case relates to Unlock’s policy work on the google effect.
  2. We have practical guidance on dealing with information on the internet, online and through search engines like Google.
  3. Names and details have been changed to protect the identity of those involved.
  4. Other policy cases are listed here.

Case of William – Do spent convictions relating to possession of indecent images get de-listed from internet search engines?

William contacted our helpline after he’d read about the policy work we were doing around the EU right to be forgotten issue.

Around 7 years ago, William had been convicted of possessing and making indecent images of children and received a three year community order. As a result of his conviction, he lost his job and was sure that he’d find it extremely difficult to find another. He had to find a new way of supporting himself and his family and decided that he’d try to turn one of his hobbies into a business.

William said:

“I knew that there was information about me online, but I didn’t appreciate the impact this would have on my new business. I realised that any potential customers searching online for my type of service would initially come across stories about my conviction rather than my professional business profile. This is seriously affecting my business.”

As his conviction had been spent under the Rehabilitation of Offenders Act for a couple of years, we advised William to apply to Google to have the links to his name removed, which he duly did.

Later the same day, he received a response from Google stating that they would not be removing the links as they believed that details of his conviction remained of public interest. William felt that Google had not given adequate consideration to his request. He took his complaint to the Information Commissioners Office again setting out to them the reasons why he believed that the links to his name should be removed.

The ICO agreed with Google that the search results complied with the Data Protection Act and they would not be asking Google to remove them.

Having exhausted the current avenues available to him, William’s business continues to be affected by the links to a story about his conviction which was spent approximately 3 years ago.

Commenting on William’s experience, Christopher Stacey, co-director of Unlock, said:

“Despite a number of successes in getting convictions de-listed from search engines, it’s clear to us that it’s proving much more difficult for people with spent sexual offences, even when the offence in question was many years ago and the case wasn’t high-profile. We’re keen to hear from anyone who has managed to get these types of offences de-listed. In the meantime, there are possible legal remedies for the online publication of spent convictions, which we’re taking forward as part of our policy work.”

 

Notes about this case

  1. This case relates to Unlock’s policy work on the google effect.
  2. We have practical guidance on dealing with information on the internet, online and through search engines like Google.
  3. Names and details have been changed to protect the identity of those involved.
  4. Other policy cases are listed here.

Case of Anthony – Spent convictions are still available online, even after complaining to the ICO

Anthony contacted us at the end of 2016, when he needed some advice about getting links to his name removed.

He had been convicted of a sexual offence in 2000 and received a short prison sentence. His conviction became spent in 2004. Since his conviction, Anthony has significantly turned his life around. He has completed two Masters degree’s and is currently assisting with a university research project. He is married with children as well as step-children and has mostly been in employment since his conviction, holding positions of responsibility and trust.

However, the existence of a link to his name online continues to have a devastating effect on his attempts to re-build his life. He has had to face awkward questions from his step-children and family members who have come across stories about him whilst doing online searches.

On two separate occasions job offers have been withdrawn as a direct result of potential employers doing ‘informal’ online Google searches. Anthony said:

“These links are having a serious impact on my health and well-being. I’m in a constant state of anxiety, wondering who will come across this material about me online”.

Using the information and advice we provided him with, Anthony applied to Google to request that the links to his name be removed on the basis that:-

  1. The offence occurred nearly 20 years ago
  2. The conviction was spent under the Rehabilitation of Offenders Act in 2004
  3. The conviction was his only one and he posed no risk of re-offending or a danger to the public.

Google refused to remove the links and Anthony made a complaint to the ICO.

Several weeks later, he received a copy of a letter that the ICO had sent to Google supporting Anthony’s case and requesting that Google remove the links. However, his success was short-lived when Google responded to the ICO refusing to remove the links as they believed that Anthony’s conviction remained of public interest especially as he had been working ‘in a position of trust’ when they occurred. The ICO agreed with Google and the links to his name remain online.

Commenting on Anthony’s experience, Christopher Stacey, co-director of Unlock, said:

“Anthony’s case highlights challenges in the way that both Google and the ICO are dealing with certain convictions. At the moment, if both Google and the ICO refuse to remove links then the only option is to make an application to the court under Section 10(4) of the Data Protection Act 1998 and seek an order requiring an organisation to cease processing your personal details. There are possible legal remedies for the online publication of spent convictions which we’re taking forward as part of our policy work.”

 

Notes about this case

  1. This case relates to Unlock’s policy work on the google effect.
  2. We have practical guidance on dealing with information on the internet, online and through search engines like Google.
  3. Names and details have been changed to protect the identity of those involved.
  4. Other policy cases are listed here.

Case of Jimmy – Job centre simply passing on people that are looking for help finding work

Jimmy is unemployed and claiming job seekers allowance. He’s been unemployed since his conviction 3 years ago. He was given a suspended sentence for offences involving violence. Since then, he’s been trying to find work but has received very little support from the job centre. When he first signed on, he was told that he’d struggle to find work with a criminal record and they couldn’t really help.

Jimmy said:

“They told me there wasn’t much they could do. They said I had to disclose my criminal record, and that was about it. When I asked if they could suggest any useful organisations, they just referred me to Unlock and gave me your telephone number to ring. They gave me the impression that Unlock was part of the job centre and you could help me find work. I never realised Unlock is just a small charity. What you do is great, but I’m not sure that’s the right way for job centres to be helping people in my situation.”

Unlock provides advice and information to people with convictions, but we don’t take formal referrals from the Job Centre, and it’s always a challenge when people are referred to us by the job centre.

Commenting on Jimmy’s experience, Christopher Stacey, co-director of Unlock, said:

“We’re a small national charity with lots of information and advice that is important to people with a criminal record. However, job centres often think that they can simply refer people to us. We don’t have the funding or resources to enable us to work in this way and it’s not possible for us to replace the role that job centres should be performing in supporting people finding work, whether they’ve got a criminal record or not.

 

“There is lots of information and advice that job centre advisors can and should be giving to people like Jimmy, such as when his criminal record becomes spent, how he can find out exactly what he should be disclosing to employers, and how he should go about disclosing. It’s not good enough for job centres to simply refer people to Unlock. We believe that every job centre should have a specified person that specialises in finding employment for people with a criminal record; they represent between a quarter and a third of people out-of-work, so we’re not talking about isolated cases.”

 

Notes about this case

  1. This case relates to Unlock’s policy work on improving support for individuals with a criminal record to secure meaningful employment.
  2. Names and details have been changed to protect the identity of those involved.
  3. Other policy cases are listed here.

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