David is a project manager of a charity based in London. He booked himself on one of our one-day criminal record disclosure courses as he provides advice to people with criminal records.

Afterwards, he sent us this feedback:

“I had to write in and let you know how I appreciate the criminal record disclosure training I attended earlier this year and how it’s improved the information I can provide my clients regarding their criminal convictions.

 

As an ex-offender myself, I have always had to disclose my convictions due to my job role (working with vulnerable adults). I thought I had a good grasp on the ROA 1974 until I attended the training.

 

The amount of new information I learned on the day was extensive and extremely thorough. It was presented very clearly and you made some difficult parts easy to understand. I can honestly say that I normally struggle in this type of environment but found the day fly by.

 

I thoroughly recommend service providers who work with ex-offenders to attend this training day as we owe it to the people we work with to provide accurate and up to date information.”

Notes about this case study

This case study relates to Unlock’s criminal record disclosure training.

Names and details have been changed to protect the identity of those involved.

Michael works in Employment & Skills for a voluntary sector organisation. He got in touch with us after he’d attended one of our training sessions for practitioners on criminal record disclosure.

“I found the training this week really useful. It was pitched perfectly for me (on a selfish note) and therefore I understood everything we addressed and learnt a lot of new knowledge and skills that I am really excited to use with my clients going forward. I am confident to support clients in identifying spent convictions and advise them on what to disclose now, and the importance of knowing what is actually on their criminal records.

 

It was useful to know that anyone can ask for their own subject access request, and this is going to be vital and helpful for my clients. As I am sure you can imagine, many of my clients genuinely do not know / cannot remember what’s exactly on their records so it has been hard to know what to disclose in the past.

 

I use, and have done for 3 years since I started this role, your website on a weekly basis. It’s my go to point when I need / want any information relating to the changes to ROA and disclosure. I have printed off the ‘Is It Spent’ posters and given these to all of our schemes for them to put up in their communal areas. At times I have had to re print them as someone has taken that ‘master’ copy for themselves. I have now started to give out my own little ‘goodie bag’ when meeting a new client and this poster forms part of that too. I have sent this onto probation officers I work with at other probation areas for them to promote internally. I also push the disclosure calculator too, although it hasn’t been 100% accurate due to its only as good as the information being inputted. Now individuals have the subject access request forms this will now be really useful!

 

I also wasn’t fully aware how small Unlock were as a charity. I think the work being done is vital and brilliant! We will continue to push the work and resources you offer and hope to listen/see you again soon at another event.”

Notes about this case study

This case study relates to Unlock’s criminal record disclosure training.

Names and details have been changed to protect the identity of those involved.