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Archives: Case Studies

Case of Monica

Monica didn’t have a great start in life. She was in care from the age of 2 and she didn’t go to a great school, leaving with no qualifications. Fighting was part of her language – she used violence to settle disputes and disagreements. This worked for Monica amongst her peers, but not when she tried to use the same strategy outside in the real world soon after she turned 18; people immediately called the police and Monica ended up with a conviction for ‘Threats to kill’ under the Offences Against the Person Act 1861, for which she received a conditional discharge.

Later on Monica managed to find employment in the public sector. Her professional body wasn’t informed of her conviction and she was not asked about it. The years passed and she became more and more successful. She’d learned to slow down her speech, she was careful not to swear and she learnt not to use her eye gaze to challenge people.

For 30 years Monica worked hard and did extremely well, until the rules changed and people in her sector were required to undergo regular criminal record checks (every three years). Monica handed in her notice. She couldn’t run the risk of being found out.

She then set up her own company to enable her to continue working in the sector. As she was self-employed Monica didn’t have to be DBS-checked so her past never came to light. However, after about 7 years the rules changed again and when she started to tender for contracts, she would often be told that she would need a criminal record check.

That’s when Monica turned to Unlock. We advised Monica that if she wanted to go back into a paid role in the profession she loved, she would have to be honest and open about her past; legally it would then be up to each organisation to decide if they thought a past mistake, 35 years before, was relevant today.

Monica couldn’t do it. She was not confident to disclose her conviction so she went into retirement. She said:

“I felt cornered. The decision was made for me, I left the world of work, a move I would never have made on my own. I would have worked until I dropped, work defined me but I’m just not brave enough to put myself in a position where I have to be judged again

 

Although I’m now effectively retired, I did get away with not disclosing my conviction … I’m just paying for it now.”

 

Notes about this case

  1. This case relates to Unlock’s policy work on challenging the DBS ‘filtering’ process.
  2. We have practical guidance on filtering of spent cautions/convictions – a simple guide.
  3. Names and details have been changed to protect the identity of those involved.
  4. Other policy cases are listed here.

Case of Cheryl – The long wait to get a waiver decision from Ofsted has had a detrimental effect on me and my family

In 2017 Cheryl’s son was convicted of a sexual offence. He received a suspended sentence and was put on the Sex Offenders Register.

Immediately the result of the case was known Cheryl, who was working as a primary school teacher, went to see the head teacher of her school to explain the situation. Although the school were extremely understanding, Cheryl discovered that in order to continue teaching she would need to apply immediately to Ofsted for a waiver. Until she’d received this she would be ‘Disqualified by Association’ (DbA) and would be unable to continue in her current role.

As the school didn’t believe it was necessary to suspend Cheryl, they found her work that she could do from home, for example helping with the school accounts and website management. However, Ofsted informed the school that this arrangement was unacceptable and Cheryl was asked to return anything that belonged to the school to them.

As part of the waiver process, Cheryl was ‘interviewed’ at home by two members of Ofsted staff.

Cheryl said:

“The Ofsted staff grilled me about my son’s conviction. I had to tell them everything – it was horrific. They asked me about safeguarding, giving me details of different scenarios and asking me how I would deal with it. I felt as though they blamed me for my son’s offending behaviour.”

Ofsted told Cheryl they were concerned that she’d not informed the school as soon as her son was arrested which they believed reflected the fact that she did not appreciate how serious her son’s offence was. Cheryl explained that at the time he was arrested, there was every chance that her son would be found not guilty and she therefore would have had nothing to tell the school.

Cheryl heard nothing more from Ofsted for six months. As the waiver process for anybody ‘Disqualified by Association’ was very new, her Union had little understanding of how they could help her or how long the process would take.

The worry and anxiety for both Cheryl and her family has had a detrimental effect on their health and well-being and Cheryl is now considering appointing a solicitor to take on her case.

Cheryl stated:

“I appreciate that Ofsted want me to have a waiver but the least they can do is to deal with the matter quickly or keep in contact so that I know what timescales I’m going to be working to.”

Commenting on Cheryl’s experience, Christopher Stacey, co-director of Unlock, said:

“The regulations were originally intended to be used in childcare settings where partners and others living in the household may have contact with the individuals being cared for, for example childminders looking after children in their own homes.

 

Trade unions have been inundated with cases of individuals being asked to apply for waivers and this has clearly been apparent in the length of time it is taking Ofsted to deal with applications.”

 

Notes about this case

  1. This case relates to Unlock’s policy work on scrapping the ‘Disqualification by association’ regulations that apply to primary schools and other non-domestic childcare settings.
  2. We have practical guidance on Childcare Disqualification Regulations – Primary school teachers, nursery staff and others – ‘Disqualified by association’.
  3. Names and details have been changed to protect the identity of those involved.
  4. Other policy cases are listed here.

Case of Louisa – The ongoing impact of my husband’s offence – ‘Disqualified by association’

When she was 38 weeks pregnant, Louisa was told by her employer (a school) that as a result of her husband’s criminal record, she was ‘disqualified by association’ and would be suspended from her job as a teacher until she had applied for, and been granted a waiver, by Ofsted. The school provided her with very little guidance on how to apply or how long the process was likely to take.

At her next antenatal appointment it was noted that her blood glucose levels had spiked which Louisa felt was due to the stress she was under – the prospect of losing her job and quite possibly her house was difficult to deal with at the same time as being pregnant with her first child.

Louisa applied to Ofsted for the waiver but heard nothing until she received three telephone calls from Ofsted whilst she was in the early stages of labour. No message was left and when Louisa called them back, nobody she spoke to could provide her with any information or seemed to know who had been trying to get in touch with her.

The thought of being investigated because she could be deemed to be a danger to children caused Louisa a huge amount of anxiety and she didn’t feel able to discuss it with her doctor or midwife.

Eventually she was contacted by Ofsted and told that she would be required to have a face-to-face meeting with an Ofsted Inspector.

Louisa said:

“The Inspector went through such personal and traumatic details with me to make sure that I was safe to work with children. Having this dragged up four years after my husband’s conviction had a massive impact on our marriage and we separated for several months.”

After the meeting Louisa contacted Ofsted many times to find out whether her waiver had been granted but often found herself being passed from person to person without being given any help or information. Eventually, Louisa leant that there had been no need for her to apply for a waiver as she was not one of the teachers covered by the legislation.

Louisa stated:

“The lack of clarity in the guidelines meant that I needlessly went through the waiver application process during a particularly vulnerable time. The whole process has had a huge effect on mine and my families life”

Commenting on Louisa’s experience, Christopher Stacey, co-director of Unlock, said:

“The DbA requirements have been around for a number of years, and apply to registered childcare provision outside of schools, but it’s only since October 2014 that the DoE has made it clear that these also apply to primary schools, and one aspect that’s received the most attention has been the ‘disqualification by association’ part. However, the lack of clarity about how the system works has meant that many teachers have been suspended from work and asked to apply for waivers when they don’t need them.”

 

Notes about this case

  1. This case relates to Unlock’s policy work on scrapping the ‘Disqualification by association’ regulations that apply to primary schools and other non-domestic childcare settings.
  2. We have practical guidance on Childcare Disqualification Regulations – Primary school teachers, nursery staff and others – ‘Disqualified by association’.
  3. Names and details have been changed to protect the identity of those involved.
  4. Other policy cases are listed here.

Case of Sadie – University using ‘disqualification by association’ requirements inappropriately

Sadie had been studying for a teaching qualification at university when details of her new partner’s conviction for a sexual offence were disclosed on the additional information section of her enhanced Disclosure and Barring Service certificate.

On receipt of the certificate, the university immediately contacted her to inform her that it was likely she would be ‘disqualified by association’ (DbA) requirements and would be unable to teach unless she applied for and was granted a waiver by Ofsted.

The university explained to Sadie that if Ofsted did not grant her a waiver then she would be unable to continue with her teaching qualification and her work placement in a local secondary school.

Having already been offered a full time job on completion of her teaching qualification, the prospect of not qualifying threw Sadie’s future career plans into question.

With Unlocks help, Sadie was able to highlight to the university that the ‘disqualification by association’ requirements only applied to those in education and supervised activity with children between the ages of 5 and 8 years. As her placement was in a secondary school, the DbA requirements did not apply to her and there was no reason why she shouldn’t finish the university course.

Despite accepting that Sadie would not be subject to the DbA requirements, the university still considered it necessary for her to sit a criminal records panel in order that they could assess any risk that she posed to her students as a result of her partner’s criminal record.

Sadie said:

“Although the university had policies in place to deal with students who have a criminal record they weren’t sure how to deal with somebody who is ‘associated’ to an individual with a criminal record.”

Commenting on Sadie experience, Christopher Stacey, co-director of Unlock, said:

“The lack of clarity about how the ‘disqualification by association’ requirements work has meant that many universities have assumed that anyone who discloses a partner’s criminal record is required to apply for a waiver without first considering whether the work placements they are attending would mean they’d need one or whether their partners record would prevent them teaching in the future.”

 

Notes about this case

  1. This case relates to Unlock’s policy work on scrapping the ‘Disqualification by association’ regulations that apply to primary schools and other non-domestic childcare settings.
  2. We have practical guidance on Childcare Disqualification Regulations – Primary school teachers, nursery staff and others – ‘Disqualified by association’.
  3. Names and details have been changed to protect the identity of those involved.
  4. Other policy cases are listed here.

Case of Terence – ‘Disqualification by association’ requirements having a negative impact on individuals without a criminal record

As a result of his conviction, Terence was required to notify his public protection officer of any new relationships that he started.

Shortly after meeting Lauren through friends, Terence disclosed his conviction to her and she agreed to go with him to the police station to meet his public protection officer. At that meeting, Lauren was asked where she worked and she confirmed that she was a receptionist at a local school.

When she arrived at work the next day, Lauren was told that she needed to see her line manager immediately at which time she was told that the school had been contacted by the local police station informing them that she was in a relationship with ‘somebody on the sex offenders register’. The school were of the opinion that as a result of the ‘disqualification by association’ (DbA) requirements, Lauren had a duty to inform the school of her new relationship and had acted dishonestly in not disclosing it to them. She was suspended until a full investigation had been undertaken.

Further reading around ‘disqualification by association’ made it clear to Terence that this did not apply to Lauren as she was employed in an administrative not a teaching role.

As the investigation continued Lauren became increasingly anxious about the time it was taking for the school to make a decision and also the impact that the investigation would have on her ability to secure work in the future. Realising that the stress and uncertainty were making her very ill, Lauren contacted the school and agreed to resign on the basis that the investigation was dropped and no record of it would be added to her employment history. The school agreed to these terms.

Lauren said:

“Although I knew that the DbA requirements did not apply to the job I was doing, I found it difficult to challenge a large organisation like the school who had the support of the Local Authority’s Designated Officer.”

Commenting on Lauren’s experience, Christopher Stacey, co-director of Unlock, said:

“The disclosure of Terence’s criminal record by the police clearly provoked a knee jerk reaction from the school who didn’t fully consider whether the legislation applied in this situation. It’s highly likely that after fully investigating the case, the school and the Local Authority’s Designated Officer would have found in Lauren’s favour. However, the stress of having to go through this kind of investigation often means that individuals will chose to walk away rather than challenge.”

 

Notes about this case

  1. This case relates to Unlock’s policy work on scrapping the ‘Disqualification by association’ regulations that apply to primary schools and other non-domestic childcare settings.
  2. We have practical guidance on Childcare Disqualification Regulations – Primary school teachers, nursery staff and others – ‘Disqualified by association’.
  3. Names and details have been changed to protect the identity of those involved.
  4. Other policy cases are listed here.

Fiona – Incorrect recording of my conditional caution by the police almost cost me my job

Fiona contacted our helpline for some information and advice around filtering and disclosure. She had received a caution for common assault in 2010 and had been told by the police at the time that it would be deleted after five years. She had subsequently discovered that her caution would remain on the Police National Computer until she was 100 years old. However, she had read about filtering and wanted to find out whether her caution would be eligible and whether she needed to disclose it as she had been offered a job as a teaching assistant in a local school.

We were able to confirm that Fiona’s caution would be eligible for filtering and therefore wouldn’t need to be disclosed to her employers.

A couple of months later Fiona contacted the helpline again. She had received her certificate from the DBS but was extremely concerned that not only did it have the wrong spelling of her name but was also still showing her caution. However, the caution had been disclosed under the conviction section and recorded as a conditional caution. Fiona was worried that her employers would withdraw the job offer once they had sight of her DBS certificate.

Fiona provided us with a copy of the certificate which seemed to suggest that the police had incorrectly recorded her caution as a conviction which would not be eligible for filtering for 11 years. We suggested that she contact the DBS appeals department and raise a dispute query with them. We advised Fiona not to hand over the certificate to the school even though they had been chasing her for it, until the issue had been rectified.

Approximately three weeks later Fiona got back in touch to say that the DBS had sent her a new certificate which was now blank and she had handed this on to the school.

 

Lessons

This case shows that mistakes can be made by large organisations including the police. If you believe that something has been incorrectly recorded or hasn’t been filtered as you would have expected it to have been, it’s always worth raising a query with the organisation involved.

We’ve since received further examples where conditional cautions have not been filtered from standard or enhanced DBS checks despite being eligible. This seems to evidence a much broader issue with the way that conditional cautions are recorded on the PNC and we have raised this with the appropriate organisations.

Links

Notes about this case study

This case study relates to Unlock’s helpline.

Names and details have been changed to protect the identity of those involved.

Dennis – Challenging an ineligible check with an employer

Dennis contacted our helpline because his employer intended to carry out an enhanced Disclosure & Barring Service (DBS) check for his job. Dennis did believe his job was eligible for an enhanced check. Before the check was submitted, Dennis had disclosed details of his criminal record and was suspended by his employer.

Dennis as a driver for an out of hours doctor’s service. Dennis stated that his job involved driving doctors to their appointments and waiting whilst they attended to a patient. On occasion, it was necessary for him to act as a chaperone whilst the doctor carried out a procedure on the patient but this had only happened twice in the previous year.

On reading the job description, we agreed that his job would not be eligible for an enhanced DBS check. To be eligible, he would need to be performing chaperone duties once a week or more, or at least four days in a 30 day period. In any event, Dennis would be accompanied at all times by a medical professional who had been DBS checked and had overall responsibility for the patient. We provided Dennis with information and advice on challenging the check and offered to speak with his employer.

Three weeks later, Dennis contacted us to confirm that he had raised the question of eligibility with his employer. Although they had conducted a review of his case and lifted his suspension, they still wanted to proceed with the enhanced DBS check.

We advised Dennis to contact his Employment Relations Manager, outlining that:

  1. There was no legal basis for an enhanced DBS check to be conducted on his driver’s role; and
  2. If it were found that an enhanced DBS check was not necessary, then the employer could be holding information which they would not legally be entitled to hold and could have action taken against them under the Data Protection Act.

The Employment Relations Manager replied stating that following further investigation and advice from DBS they would no longer be carrying out the enhanced DBS check as a chaperone is:

At all times accompanied by a medical professional who has undertaken an enhanced disclosure check themselves”

The employer intended to revise their recruitment policy to reflect this.

Lessons

This case demonstrates how employers can sometimes wrongly believe higher level checks are required due to their client groups. Ineligible checks may result in an employer holding information that they are not legally entitled to hold.

Having an understanding of criminal record checks means that it’s possible to successfully challenge employers who may be looking to carry out ineligible checks. Any employer is permitted to carry out a basic criminal record check, but if your conviction is spent (as in Dennis’ case) you would not need to disclose it to an employer.

Links

Notes about this case study

This case study relates to Unlock’s casework.

Names and details have been changed to protect the identity of those involved.

Roy – Finding out his son’s conviction was spent after using the disclosure calculator

When Roy’s son was convicted of a criminal offence, it was the first time that any member of his family had experienced the criminal justice system.

The conviction impacted on every member of his family and there were many times when they felt demoralised with little hope for the future. They could see no end to the issues that they were constantly coming up against and there seemed to be something new every week.

Roy found it difficult to get answers to his questions from the police, probation or his son’s solicitor and the information he did get was often confusing or conflicted with something he’d been told by somebody else.

As time went on, Roy’s son became more and more depressed and unwell and Roy was sure that finding a job and having some purpose to his life would be the only way of improving his son’s mental health. After speaking to his probation officer about disclosing his criminal record, his son was told that due to the nature of the offence he would have to disclose it forever and it would be extremely difficult for him to find work.

At a loss as to what they should do, Roy started to look online for some information around the Rehabilitation of Offenders Act and found a link to Unlock’s disclosure calculator. Inputting the date of the conviction together with the details of the disposal, Roy was surprised to learn that his son’s conviction would be spent the following year at which time, he would have no need to disclose it for the majority of jobs.

Roy said:

“The disclosure calculator has given us hope. I’ll be able to sleep tonight and we’re now going to try and heal our family. Hopefully we’ll have a decent shared meal and sit around the table without bitterness and fear.”

 

Lessons

As Roy and his family have discovered, the information and advice provided to individuals following their conviction can be confusing if indeed, it is available. Knowing his son’s conviction would be spent after a year has given the whole family a reason to look towards the future more positively.

Links

Notes about this case study 

This case study relates to our disclosure calculator.

Names and details have been changed to protect the identity of those involved.

Paul – Finding out my conviction was spent after using the disclosure calculator meant I could take up a great job

Paul had been convicted of a sexual offence about 20 years ago which resulted in a short prison sentence.

Ashamed and embarrassed about the conviction, Paul did everything he could to move on from it. This meant making sure that he never put himself in a position where he needed to disclose it, for example the types of job he applied for and for many years, starting a new relationship.

At that time, very few companies carried out criminal record checks so Paul was able to get himself a job quite quickly. He worked hard and stayed at the same company for many years working his way up the corporate ladder. Several years ago his company started doing criminal record checks on all new employees, but long serving staff were never asked.

Last year Paul found himself in the fortunate position of being ‘head-hunted’ by a large international company. After a meeting with the CEO, he accepted the job and waited for his recruitment pack to arrive. When it did, Paul was horrified to discover that the company carried out basic criminal record checks on all members of staff.

Paul quickly established that the certificate would only show unspent convictions but he vaguely remembered from his time in prison that sexual offences were never spent. Paul had no intention of disclosing his conviction to the new company and felt therefore that his only option would be to withdraw from the job.

A final search of the internet led him to Unlock’s website and in particular, the disclosure calculator. After inputting the details of his conviction, Paul could not believe it when the calculator result stated that his conviction was spent. Further reading on Unlock’s information site confirmed that rehabilitation periods were based on the sentence received and not the offence that somebody was convicted of.

Paul said:

“I was surprised and delighted to learn that my conviction was spent and wouldn’t be disclosed on a basic check. I loved the simplicity of the calculator and the fact that I could use it and remain completely anonymous. That’s such an important factor for anybody with a criminal record.”

 

Lessons

Unfortunately, once people receive a conviction the information available to them can be quite limited, confusing or just incorrect. As Paul discovered the time it takes for a conviction to become spent is based upon the sentence you received and not the type of offence you’ve committed. We’d recommend that anybody with a conviction finds out when their conviction will become spent so that they’re clear about what they do and don’t need to disclose.

Links

Notes about this case study 

This case study relates to our disclosure calculator.

Names and details have been changed to protect the identity of those involved.

Brian – Finding trusted and factual information improves mental wellbeing

Although Brian’s conviction for a minor offence was over 25 years ago he was still struggling to move forwards.

Brian’s conviction forever worried him, it often kept him awake at night and occasionally led to periods of real despair. Over the years, the constant fear of being ‘found out’ for being a ‘bad’ person tainted many happy times in his life.

Brian explained how his anxiety had been exacerbated in the past by reading inaccurate information online or other types of internet horror stories. Reading other people’s opinions or misconceptions frightened him even though he knew they were not based on fact.

During a further internet search several months ago, Brian came across Unlock. Discovering that the charity recruited people with convictions to deliver its front-line information service made a real difference to Brian and added a legitimacy to what he was reading. The information he found on theInformationHub helped him to understand the facts of his situation and take the necessary action to enable him to feel more in control of his life.

Brian said:

“Your website is so incredibly helpful – such a wealth of information that can be trusted and delivered in a clear, factual and non-alarmist way. I love the way you have drawn together other documentation and information from other sources so it is available to everyone.

 

It sounds dramatic but I really feel you have improved my whole life and my mental wellbeing”.

 

Lessons

It’s always sad to hear stories of people whose lives continue to be affected by mistakes they made many years ago. Inaccurate information online and society’s treatment and discrimination towards people with a criminal record can mean that people struggling to cope fail to get the help and support they need.

Links

Notes about this case study

This case study relates to our information site.

Names and details have been changed to protect the identity of those involved.

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