Online course terms and conditions
These set out your agreement [as the “Customer”] with Unlock [the “Provider”].
The online courses are for training purposes only. Unlock will not accept any responsibility to any party for the use of the course materials for any purpose other than training.
Unlock will process any information it receives from you or otherwise holds about you in accordance with these terms and its privacy policy. You have the right to receive details of the personal information held by Unlock – for more information, please refer to Unlock’s privacy policy.
Ordering procedures
Ordering via the website
- In order to purchase an online course via the website you must register for an online account. If you have already registered, you can log into your account using the user name and password ou provided when you registered.
- When purchasing an online course via the website, you can change your order at any time, up to the point at which you confirm the payment.
Ordering directly from Unlock’s training department
- This service is dedicated to the purchase of (i) volume licensing requests and/or (ii) multiple online courses.
- We accept purchase orders for a minimum of 10 licenses per request.
When you place an order for an online course, you are offering to purchase the course on these terms. Unlock reserves the right to decline or cancel your order, or any part of your order.
Following receipt by Unlock for an online course you will receive an automated email confirming that your order has been received by Unlock. Your license will start from the course payment date.
Unlock reserves the right to withdraw at any time online courses advertised for sale on our website.
Payment and cancellations
The course fee for any online course at any given time will be displayed on the website. Course fees are inclusive of VAT and are quoted in pounds sterling.
If you purchase an online course on the website, the course fee will be shown in the PayPal check out area, prior to completion of the online transaction.
If you purchase multiple courses/licenses directly from Unlock’s training department course fees can be paid through bank transfer.
Cancellations should be notified in writing to training@unlock.org.uk. You may be eligible for a refund if you have not accessed the content and if the license you are cancelling is still valid. If this is the case, you will be entitled to a full refund (less a 12% administration fee).
Online course content and access terms
Please see the description of the online course on the Unlock website for details of the contents of the available online courses.
Your access to a self-directed online course will be automatically unlocked upon your payment. Unlock will notify you of when you will have access to the online course purchased and the length of time such access will be made available to you.
The receipt of an online course is personal to you and you may not transfer your rights to access an online course or provide an online course to any other person.
Liability
The exclusions and limitations of liability contained in these terms do not apply to a party’s liability: (i) for fraud or willful default; (ii) for death or personal injury caused by its negligence; or (iii) where such limitation or exclusion cannot lawfully be excluded.
Except as set out in these terms, Unlock shall not be responsible for losses that result from its failure to comply with these terms including, but not limited to. losses that fall into the following categories:
- loss of profits;
- loss of sales or business;
- loss of agreements or contracts;
- loss of anticipated savings;
- loss of use or corruption of software, data or information;
- loss of damage to goodwill; and
- any indirect or consequential loss
The Providers total liability to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with this agreement shall be limited to the value of the service provided.
Intellectual property
“Intellectual Property” means any patent, registered design, copyright, database right, design right, topography right, trade mark, trade or domain names, application to register any of the aforementioned rights, trade secret, inventions, rights in unpatented know-how, right of confidence and any other intellectual or industrial property right of any nature whatsoever in any part of the world.
“Training Materials” means any materials provided by the Provider to the Customer during the course of the service delivery for the purpose of the service delivery.
All Intellectual Property rights arising out of or in connection with the services we provide shall be owned by the Provider.
All Training Materials are the exclusive property of the Provider and the Provider shall retain ownership of all Intellectual Property Rights in the Training Materials.
The Provider grants a non-exclusive, non-transferable license to the Customer over the Training Materials provided that:
- the Customer shall not at any time disseminate or otherwise make available any of the Training Materials to any third parties;
- the Customer shall take all reasonable measures to ensue that the Training Materials do not become accessible to any third parties;
- the Customer shall not alter any part of the Training Materials without the prior written consent of the Provider.
If you would like to use any of our material in a way not covered by these terms, please contact us.
Disclaimer
Our service is, to the best of our knowledge, accurate. However, it is intended as general guidance only. It is not intended to constitute legal advice nor constitute a definitive or complete statement of the law on any subject.
