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Collection: Criminal Record Checks (DBS) Explained

Basic DBS checks

About Basic DBS checks

Official name

Criminal Conviction Certificate (often known as a ‘Basic DBS disclosure’ or ‘Basic DBS check’)

Issued by

Disclosure and Barring Service or Access NI

Use

It is commonly used for employment positions covered by the ROA. It’s also used in other situations (e.g. insurance claims) where you might need to provide proof of your unspent convictions.

What it contains

Essentially, it contains unspent convictions. For guidance on whether your conviction is unspent, click here.

For checks carried out by the Disclosure and Barring Service the certificate will include all unspent convictions recorded on the Police National Computer, the Scottish Criminal History System and the Criminal Record Viewer (Northern Ireland Conviction System).  For Access NI it is the Police National Computer and the Criminal Record Viewer.

For each conviction it includes the date of conviction, the court, the offence committed, the date of offence and the sentence/disposal.

Note – The details surrounding the sentence/disposal can sometimes come as a surprise, as many people don’t realise exactly what formed part of the ‘sentence’ that they received, such as certain disqualifications, fines or prohibitions.

There is more detail about how certain sentences, disposals and other penalties are treated on basic DBS disclosures further down this page.

The example below shows what a basic DBS disclosure looks like when revealing unspent convictions.

How to apply

There are two ways of applying for a basic DBS check:

You can apply for a basic check by going directly to the DBS via their online self-service channel.

Key points:

  • It costs £21.50.
  • Your identity will be verified either by GOV.UK Verify or by the Post Office.
  • You provide all the information online.
  • It does not have the option to give a 3rd party consent to view the check.
  • It does not provide eResults to any intermediary or employer (as you have applied directly).
  • You can choose to have your paper certificate sent to a 3rd party.

You can apply for a basic check through an organisation that is registered with the DBS. Referred to by the DBS as a “Responsible Organisation (RO), an employer or other intermediary could be registered with the DBS. These are allowed to submit applications for basic checks via a DBS web service. The DBS has guidance on the organisation that can be used.

Key points:

  • The cost will vary – it will cost £21.50 plus whatever extra cost is charged by the intermediary. This might be covered by the employer.
  • An employer will need to be registered with the DBS themselves, or use an intermediary that is registered, to get a basic DBS check through this route.
  • There is a list of these organisations, and the DBS call centre can advise of the latest ones.
  • Only one paper check is issued – if the applicant consents, the paper check can be sent to an alternative address, such as the employer’s address.
  • There will be an eResult sent to the registered organisation.
  • The check will be available online – known as an eCertificate.
  • The registered organisation will:
  1. Be responsible for collecting the information about you and verifying your identity.
  2. Be able to check the status online.
  3. Be able to request an electronic (eResult)

Who can apply for it

You (or somebody on your behalf, with your consent).

Legally it is the individual who applies, although third parties do submit applications on behalf of individuals. Sometimes, employers will ask applicants to put the employer’s address as a ‘care of’ address so that it’s sent straight to whoever is undertaking pre-employment checks and the Disclosure and Barring Service will facilitate this.

Contact details

Find out about the contact details of Disclosure and Barring Service
Find out about the contact details of Access NI

Cost

£21.50 (Disclosure and Barring Service) £16 (Access NI)
The cost is sometimes covered by the organisation requiring it.

Where it is sent

To you, although you can choose for it to be sent to an employer as part of the application process, though in this situation you won’t receive a copy.

If you’re applying for a job at a new company and it involves a basic DBS disclosure, you might want to be aware that a high proportion of basic applications that employers apply for go via the ‘bulk electronic’ process which is likely to mean that although the disclosure will be addressed to you, it will be sent to the employer’s address. This may result in the employer opening it, particularly if you have given your consent for them to do this. Other employers might simply request that you apply for the disclosure, but put their address down as the ‘care of’ address. This makes it even more important that you make sure that you find out about your criminal record before applying for specific roles.

How long it takes

Within 14 calendar days

How certain disposals are treated

This section provides some details on how certain disposals are treated on basic DBS disclosures. This section should be read alongside our detailed guide on working out whether convictions are spent under the Rehabilitation of Offenders Act.

Technically, a compensation order does not become spent under the Rehabilitation of Offenders Act until it is paid in full.

However, in practice the Disclosure and Barring Service (DBS) will consider a compensation order as paid in full if it:

  1. was for an amount of less than £100; or
  2. is over 6 years old

If your compensation is for either of the above, it means that your basic check will be processed without you having to provide proof of payment of the compensation.

If your compensation order was for more than £100 or is less than six years old, then you’ll need to provide the DBS with proof that it has been paid in full.

If you didn’t get this at the time of paying it, you should be able to get something from the court at a later stage. In England and Wales, you can obtain a letter of confirmation from the court when any compensation order has been paid in full. The DBS have also confirmed that they will accept copies of emails sent to you by the court so long as the email relates specifically to the compensation order and confirms that payment has been made in full. There is guidance in the magistrates’ courts’ staff manual as to the wording to be used by courts in a proof of payment letter relating to compensation orders.

A copy of that letter or email should be provided to the Disclosure and Barring Service either with your application or separately in confidence if your application is being submitted via a third party.

To submit proof of payment independently of submitting an application, you can send it:

You should quote your application barcode or reference number, or your name, current address, and date of birth in your communication.

Once you’ve submitted proof once, the Disclosure and Barring Service should keep this on file in case you have to apply for a further disclosure in the future.

It’s important to note that if the DBS see that a compensation order is holding a conviction back from being spent, they should write to you asking whether you have any proof of payment.

If you end up receiving your basic check without providing proof and the compensation order is on there, you’ll probably have to make another application, alongside your proof of payment, to have another one issued.

This is something that we are challenging, as we don’t believe that the system of having to provide proof is workable or fair. It’s not particularly clear when you apply for a basic DBS disclosure that you have to provide this proof, and many people don’t even realise they have a compensation order.

Orders for disqualification from working with children under section 38 of the Criminal Justice and Court Services Act 2000 are not treated as ‘sentences’ as such, and so do not impact on whether the conviction appears on the basic DBS disclosure. It’s the ‘sentence’ that is used. So if you received a 3 year prison sentence, and an indefinite/lifetime disqualification, it would be the 3 year sentence that would be used to work out how long the conviction appeared on the basic DBS disclosure.

If the conviction remains unspent, the Disclosure and Barring Service are currently disclosing the fact that somebody is subject to the notification requirements. The length of time subject to these should not be taken into account when deciding whether the conviction is spent, but if it is unspent, it might be disclosed. This is something that we are challenging.

How to correct inaccurate information

For the Disclosure and Barring Service, email customerservices@dbs.gsi.gov.uk or write to the Disclosure and Barring Service, PO Box 165, Liverpool L69 3JD

For Access NI, you should write to the Department of Justice, Block B, Castle Building, Stormont Estate, Belfast, Northern Ireland, BT4 3SG
You have 90 days from the date of issue of a certificate to raise a dispute.

DBS Subject Access Requests

You’re entitled to know if the DBS holds any information about you and if so, to be provided with a copy of that information. This process is referred to as a Subject Access Request.

Other information

 

Standard DBS checks

What are standard checks

Standard checks (officially known as Standard Criminal Record Certificates) are a type of criminal record check that can be used by employers when recruiting staff for jobs which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

They are issued by the Disclosure and Barring Service (DBS) using information from the Police National Computer (PNC).

What are they used for?

Employers recruiting for certain positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 can request standard checks. This includes for example, people wanting to be approved by the Security Industry Authority or anybody applying to become a solicitor or barrister. We have more information on the eligibility for standard and enhanced checks.

What information does it contain?

A standard certificate will include both spent and unspent convictions[1], held on the PNC which are not eligible for filtering. For each conviction, it will include:

  • the date of conviction
  • details of the court where you appeared
  • details of the offence committed
  • the date of offence
  • the sentence/disposal given.

How standard checks are applied for

It is not possible to apply for a standard check on yourself.

An employer can only request a standard check if the role applied for is eligible. If the employer carries out less than 100 checks per year, they will use a registered body (acting as an umbrella body) to apply for the check on their behalf. An employer will need your consent before they can apply for a standard check.

Applications can be made by post or online.

Online applications

The majority of registered bodies sign up to the DBS e-bulk service which allows them to submit applications and receive the results electronically. This generally reduces the time it takes for the check to be processed.

Once the check has been processed, the DBS will immediately send a notification to the registered body.

  • Where the DBS certificate contains information the registered body will receive an electronic notification to “await the paper certificate”.
  • Where all fields on the DBS certificate are blank, the registered body will receive an electronic notification which will state “Certificate contains no information”.

The DBS will send the certificate directly to you.

What’s the cost?

The cost of the check is £21.50 (free to volunteers), although there is often a charge by an umbrella body to undertake the check on behalf of an employer, if the employer is not a registered body.

How long does it take?

Approximately 10 working days

Where will it be sent?

The certificate will usually be sent to you unless you have signed a waiver, requesting it to be sent to your employer.

An anonymous example of a standard certificate

Standard copy 1

What can you do if the certificate contains incorrect or inaccurate information?

If your certificate contains inaccurate personal information, for example your name, date of birth or address, you will need to raise a data entry dispute with the DBS. Further details can be found on the DBS website.

However, if your conviction details are incorrect or inaccurate, you will need to raise a data source dispute. This can be done online (you complete the form electronically, print it out and then submit it by post). Alternatively, you can request a dispute form by post by ringing the DBS on 03000 200 190.

DBS Subject Access Requests

You’re entitled to know if the DBS holds any information about you and if so, to be provided with a copy of that information. This process is referred to as a Subject Access Request.

Notes

[1] Use of the word ‘convictions’ in this case refers to convictions, cautions, warnings and final reprimands. It does not include fixed penalty notices, penalty notices for disorder, or any other police or other out-of-court disposal.

More information

  1. For practical information – More information can be found at criminal record checks for employment
  2. To discuss this issue with others – Read and share your experiences on our online forum
  3. Questions – If you have any questions about this, you can contact our helpline.

Enhanced DBS checks

What are enhanced checks?

Enhanced checks (officially known as Enhanced Criminal Record Certificates) are a type of criminal record check that can be used by employers when recruiting staff for jobs which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

They are issued by the Disclosure and Barring Service using information from the Police National Computer (PNC).

What are they used for?

Employers recruiting for certain positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, as well as those being “prescribed” in regulations made under s113B, Part V of the Police Act 1997 can request enhanced checks. The majority of these positions will include frequent or intensive contact with children or vulnerable adults, for example teachers, doctors or social workers.

We have further information here on eligibility.

What information do they contain?

An enhanced certificate will include both spent and unspent convictions[1], held on the PNC which are not eligible for filtering, as well as information as to whether the person is included in a list of people barred from working in regulated activity in relation to children and / or adults (if eligible and requested ).

For each conviction, it will include:

  • the date of conviction
  • details of the court in which you appeared
  • details of the offence committed
  • the date of the offence
  • the sentence/disposal given.

It also includes any relevant information held on local police records.

How enhanced checks are applied for

It is not possible to apply for an enhanced check on yourself.

An employer can only request an enhanced check if the role applied for is eligible. If the employer carries out less than 100 checks per year, they will use a registered body (acting as an umbrella body) to apply for the check on their behalf. An employer will need your consent before they can apply for an enhanced check.

Applications can be made by post or online.

Online applications

The majority of registered bodies sign up to the DBS e-bulk service which allows them to submit applications and receive the results electronically. This generally reduces the time it takes for the check to be processed.

Once processed, the DBS will immediately send a notification to the registered body.

  • Where the DBS certificate contains information the registered body will receive an electronic notification to “await the paper certificate”.
  • Where all fields on the DBS certificate are blank, the registered body will receive an electronic notification which will state “Certificate contains no information”.

The DBS will send the certificate directly to you.

What’s the cost?

The cost of the check is £49.50 (free to volunteers) although there is often a charge by an umbrella body to undertake the check on behalf of an employer, if the employer is not a registered body

How long does it take?

Approximately 28 days

However, It can take a lot longer than this, especially if one of the larger police forces (for example the Metropolitan Police) are dealing with disclosure under the ‘relevant information’ section. If the local police force have not provided information to the DBS within 60 days, the DBS can escalate your application.

You can make a request after 60 days to have your application escalated by contacting the DBS on 03000 200 190 or by using their online tracking system.

Where will it be sent?

The certificate will usually be sent to you unless you have signed a waiver, requesting it to be sent to your employer.

An anonymous example of an enhanced certificate

 

First Enhanced Certificate page 1
Click on the image above to view the first two pages of an enhanced DBS certificate

Wording at the bottom of an Enhanced Disclosure Certificate

Enhanced Certificate

This document is an Enhanced Criminal Record Certificate within the meaning of section 113B and 116 of the Police Act 1997.

Use of certificate information

The information contained in this certificate is confidential and all recipients must keep it secure and protect it from loss or unauthorised access. This certificate must only be used in accordance with the Disclosure and Barring Service’s (DBS), Code of Practice and any other guidance issued by the DBS. Particular attention must be given to the guidance in the fair use of the information in respect of those whose certificate reveals a conviction or similar information. The DBS will monitor the compliance of Registered Bodies with the Code of Practice and other guidance.

This certificate is issued in accordance with Part V of the Police Act 1997, which creates a number of offences. These offences include forgery or alteration of certificates, obtaining certificates under false pretences, and using a certificate issued to another person as if it was one’s own.

This certificate is not evidence of the identity of the bearer, nor does it establish a person’s entitlement to work in the UK.

Certificate content

The personal details contained in this certificate are those supplied by or on behalf of the person to whom the certificate relates at the time the application was made and that appear to match any conviction or other details linked to that identity.

The information contained in this certificate is derived from police records, and from records held on those who are unsuitable to work with children and/or adults where indicated. The police records are those held on the Police National Computer (PNC), that contains details of Convictions, Cautions, Reprimands and Warnings in England and Wales, and most of the relevant convictions in Scotland and Northern Ireland may also be included. The DBS reserves the right to add new data sources. For the most up to date list of data sources which are searched by the DBS please visit the DBS website.

The other relevant information is disclosed at the discretion of the Chief Police Officers or those of an equivalent level in other policing agencies, who have been approached by the DBS, with due regard to the position sought by the person to whom the certificate relates.

Certificate accuracy

The DBS is not responsible for the accuracy of police records.

If the person to whom this certificate relates is aware of any inaccuracy in the information contained in this certificate, he or she should contact the Countersignatory immediately , in order to prevent an inappropriate decision being made on their suitability. This Countersignatory will advise how to dispute that information, and if requested arrange for it to be referred to the DBS on their behalf.The information should be disputed within 3 months of the date of issue of the certificate.

The DBS will seek to resolve the matter with the source of the record and the person to whom the certificate relates. In some circumstances it may only be possible to resolve a dispute using fingerprints, for which consent of the person to whom the certificate relates will be required.

If the DBS upholds the dispute a new certificate will be issued free of charge. Details of the DBS’s disputes and complaints procedure can be found on the DBS’s website.

What can you do if the certificate contains incorrect or inaccurate information?

If your certificate contains inaccurate personal information, for example your name, date of birth or address, you need to raise a data entry dispute with the DBS.

However, if your conviction details are incorrect or inaccurate, you need to raise a data source dispute. This can be done online (you complete the form electronically, print and submit it by post) or call 03000 200 190 for a form.

DBS Subject Access Request

You’re entitled to know if the DBS holds any information about you and if so, to be provided with a copy of that information. This process is referred to as a Subject Access Request.

Notes

[1] Use of the word ‘convictions’ in this case refers to convictions, cautions, warnings and final reprimands. It does not include fixed penalty notices, penalty notices for disorder, or any other police or other out-of-court disposal.

More information

  1. For practical information – More information can be found at criminal record checks for employment
  2. To discuss this issue with others – Read and share your experiences on our online forum
  3. Question – If you have any questions about this, you can contact our helpline.

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