Volunteer Vacancy – Helpline Advisor

About the role

We are an independent and highly respected social inclusion charity based in Maidstone, Kent. In this office-based role you will help to deliver Unlock’s peer-led Helpline, by providing advice and support by telephone, email, and letter, and producing information for our online Information Hub.

We’re looking for somebody who…

• Is a person with past convictions
• Is a confident person with experience in a customer-facing role
• Has a passion for making a difference and challenging inequality
• Loves working in a small team but who is self-motivated enough to excel without heavy supervision
• Has excellent verbal, written and research skills and are able to communicate effectively with a wide range of people
• Is confident using computers (including use of internet and emails)
• Is able to commit to volunteering 2 days per week for at least 6 months
• Lives near to our Maidstone office – Travel costs can be covered where agreed in advance (up to a maximum of £15 per day).

Interested?

• Closing date – 16th December 2014
• The Role Description provides more information about this position.
• If you wish to apply, please complete an Volunteer Application Form and return along with a covering letter.
• Send your application by email to admin@unlock.org.uk or post it to Unlock, MCSC, 39-48 Marsham Street, Maidstone, ME14 1HH.

For more information about vacancies at Unlock, click here.