Google’s ‘right to be forgotten’

Information Hub Update

Read this update in full on our Information Hub.

You might have seen in the news recently that Google has launched a system where people can request information be removed from Google’s search results. This has come about because of a ruling on the 13th May by the Court of Justice of the European Union. The case was brought by a Spanish man who complained that an auction notice of his repossessed home on Google’s search results infringed his privacy. The court found in his favour, and this has potentially wide-reaching consequences for search engines like Google.

The ruling only covers the removing of the search results – the information will still exist on the website that published the original article but Google won’t be able to deliver matches to some enquiries that are entered. Deletion of the original information would still be the responsibility of the website owner, and in our experience, it’s very rare that websites agree to remove details relating to convictions (see more in reporting of criminal records in the media).

Information will only disappear from searches made in Europe. Queries piped through its sites outside the EU will still show the relevant search results.

However, many people are still seeing the ruling as a potential way of dealing with the ‘google-effect’ that often haunts people for lots of different reasons, and our Helpline and Forum have already seen this being raised by quite a few people when it comes to past convictions that have been reported online. So the important question for us is whether it will actually help people with convictions?

We’ve published a new section on our Information Hub looking at this, and written a ‘latest update‘ post for our Information Hub. We expect that this information will be regularly updated as we learn more about how the system works in practice.

We’re keen to see how Google are dealing with applications from people with convictions.

To do this, we’re encouraging people with spent convictions to complete Google’s online form, and get a decision from them. Bear in mind that they’re dealing with a lot of applications at the moment, so there might be quite a wait before you get a decision.

Once you receive a decision, please forward it to us to let us know what their decision is and why. You can forward their reply to us by sending it to policy@unlock.org.uk (we won’t share your personal details externally). This will help us to collect evidence of how Google are dealing with requests from people with convictions, and help us to improve the information and advice we’re giving on this issue.