The Disclosure and Barring Service (DBS) have just launched a satisfaction survey to give their customers the opportunity to provide feedback on their services. Any feedback you give will be anonymised and kept confidential.
Our helpline receives contact from many people who have contacted the DBS. Sometimes they’re really pleased with the information they received, other times they’ve been frustrated by the service they’ve been given by the DBS. This can be particularly the case where people have raised concerns about their employer doing a potentially ineligible check.
That’s why we think it’s important that people with a criminal record get a chance to have their say.
So, if you’ve been in touch with them recently and the service was good, or if you have some feedback for them to improve in the future, then let them know.
Learn more about this topic
- DBS checks and work experience: what the new regulated activity rules actually mean
- Youth justice sector join FairChecks letter to Justice Minister with a plan for childhood criminal records reform
- From Participation to Influence
- “People should be given a fair chance at a second chance” Paula Harriott on the early release scheme
- Unlock respond to the Ministry of Justice review of the prison system

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