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Category: Normal life

Progress is made on the Charities Bill








On the 26th January, the Charities Bill was discussed again in Parliament. Sir Edward Garnier MP, a patron of Unlock and a trustee of the Prison Reform Trust, raised a number of the concerns that we’ve been highlighting. He also discussed an amendment that he put forward.

There are some key extracts of what was said below, but in terms of progress, we’re pleased to see that:

  1. The Government has delayed the introduction of the changes to a minimum of 12 months (which is up from potentially only 6 months) which gives charities and people affected by the changes a chance to understand them and prepare accordingly
  2. The Government has responded to our concern about how offences from overseas were going to be treated by, instead, applying the Rehabilitation of Offenders Act as it applies in this country
  3. The Charity Commission has set up a working group and will consult with charities on the review of the waiver process
  4. The Government is going to lay a report on the impact of the bill on people with criminal records

We’re very grateful to the support of Edward Garnier for helping us in this work, and we’re now focusing our efforts on working with the Charity Commission to ensure that:

  1. The review of the waiver process results in a fairer and more inclusive approach towards dealing with people who have convictions that want to become trustees of charities.
  2. There is clear guidance available to both charities and individuals on the impact of these changes and how they can work with the waiver process

We will continue to keep the trustee section of our website up to date with news and developments as they arise.


Some key extracts from the discussion in Parliament

“A number of the provisions of clause 9 represent a direct threat to charities that work to rehabilitate people with criminal records, many of which employ former offenders either as trustees or in senior management positions…”


“Unlock’s direct experience and the support it has provided to other organisations have shown the waiver process to be inadequate and not workable in a way that allows charities such as Unlock to fulfil their charitable purposes. To ensure the process is fair and transparent, much greater clarity is needed regarding the criteria adopted by the commission in assessing waiver applications and the weight given to the views of the trustees of the charity or charities concerned.” Sir Edward Garnier


“Charities and the voluntary sector play a significant role in the support and rehabilitation of ex-offenders, and we should recognise and encourage their important contribution to reducing reoffending and helping former offenders to reintegrate into society. I want to ensure that the Bill’s provisions do not have an undue impact on that very important work…


“For the record, I can confirm that we will not commence the automatic disqualification provisions in clause 9 for 12 months following enactment…


“I have asked the Charity Commission to engage closely with rehabilitation charities, such as Unlock, as it develops new guidance on the waivers ahead of the commencement of the provisions. It has agreed to do so and has started to set up a working group to consider how the changes will be implemented. For example, it has invited several rehabilitation charities to a workshop in February to discuss the Bill and the implementation of these provisions” Rob Wilson MP, Minister for Civil Society


“I agree with my right hon. and learned Friend the Member for Harborough (Sir Edward Garnier) that, in extending disqualification, we must take extra care not to undermine the vital work done by charities involved in the rehabilitation of offenders. I am confident that the waiver process will allow those who have changed their ways a route back into charity trusteeship or senior management.” Matthew Hancock, Minister for the Cabinet Office


Useful links

Parliament Committee agrees to further restrictions on people with convictions becoming trustees and senior managers of charities


On the 6th January, the House of Commons Public Bill Committee discussed the Charities (Protection and Social Investment) Bill.

This was when the Committee got to look at Clause 10 of the Bill, which relates to the issues we’ve raised that will have an impact on people with convictions.

It was positive to see a number of the concerns we raised with the Committee brought up in the session. For example, Anna Turley MP said:

“Some issues remain to be ironed out, not least further understanding and mitigation of its impact on charities working in the criminal justice sector which help to support and promote the rehabilitation of offenders and which employ ex-offenders or—as with the excellent charity Unlock, for example—aim to have at least 50% of trustees with some experience of living with a criminal record. While these provisions pertain to unspent convictions, we have some questions that we hope the Minister will answer.


How many people employed in the charitable sector does the Minister expect to be affected by the extension of the disqualification framework to senior management positions? What assessment has been made of the impact of the new disqualification framework on former offenders employed in the charitable sector, including on their career prospects and long-term rehabilitation and resettlement? What assessment has been made of the impact of the legislation on charities that work with former offenders who are employed by community rehabilitation companies as part of the Government’s transforming rehabilitation reforms?”

We welcome the clear commitment from the Government to work with us. Rob Wilson, Minister of State for Civil Society, said:

“The commission has set up a working group to review its current staff guidance and the process of issuing waivers, as well as how information about waivers is communicated to those disqualified, so as to make it as clear and simple as possible. That has already involved rehabilitation charities, such as Unlock, and will continue to do so. The working group will also review the commission’s published information on this subject to ensure that it is consistent with its conclusions.”

We remain in opposition to the Bill and its proposals. However, we also recognise the need to take a pragmatic stance towards the changes on the horizon.

We have written to the Minister for Civil Society to seek further clarity about the numbers of people likely to be affected, and to seek assurances about the waiver process. We will also be working with the Charity Commission to improve this process.

Whatever happens, we plan to closely monitor the impact of the legislation.

We will continue to keep the trustee section of our website up to date with news and developments as they arise.


Useful links

Extension of disqualifications in charities bill are unnecessary

Charities working with offenders say tougher disqualification rules are a ‘direct threat’ to their mission, and could see 50,000 people automatically banned from being trustees. Unlock comments in this Third Sector article, click here to read it in full.

Extension of disqualifications in charities bill ‘unnecessary’

Today, we have published a briefing that we’ve produced in advance of a debate in the House of Commons this coming Thursday, 3rd December, when the Charities (Protection and Social Investment) Bill is due its Second Reading.

The concerns raised in this briefing focus on issues relating to criminal records, and represent the views of Unlock. Unlock is an independent award-winning charity that supports ex-offenders (a group which we refer to as “people with criminal records”) and seeks to remove the barriers that result from criminal records. Unlock is a peer-led charity – this means that we recruit staff, volunteers and trustees that have criminal records. At a board level, we aim to have at least 50% of our trustees who have personal experience of living with a criminal record.

These concerns have the support of a number of charities; the Prison Reform Trust, Clinks, User Voice, The Howard League for Penal Reform, Transform Justice, Centre for Crime and Justice Studies, and the Criminal Justice Alliance.

The concerns that we’re raising in this briefing were featured in an article by Third Sector last Wednesday.

Download the briefing here

There are proposals within the Bill that represent a direct threat to Unlock and to other charities that work to rehabilitate people with criminal records, many of whom employ former offenders either as trustees or in senior management positions. At the heart of the voluntary sector is the principle of working with our service users, rather than doing things to them. This is no less important with people in the criminal justice system than with any other group. Any unnecessary barriers to the recruitment of people with convictions as trustees and in senior positions is a threat to the core mission of our sector.

As the Secretary of State for Justice himself has stated, we should not judge individuals by the worst moments in their lives. Instead of seeking to narrow opportunities for ex-offenders to reintegrate and contribute to society, we should be supporting efforts to contribute to civil society through paid employment in the voluntary sector or as volunteers.

The provisions of the Bill, which extends the disqualification framework to a broader range of offences and roles within charities, will undermine the ability of people with criminal records to participate actively in society through legitimate voluntary and paid work. The automatic barring of people on the sex offenders register from becoming charity trustees is a crude and ineffective means of safeguarding children and vulnerable adults.

Although the Government acknowledges the potential for waivers to be issued in cases where an individual seeks to be a trustee of an “ex-offender” charity, our own direct experience and the support we’ve provided to other organisations shows the waiver process is woefully inadequate and not workable in a way that allows charities like Unlock to fulfil their charitable purposes. This briefing seeks to address these concerns as well as others that we have about the Bill.

In a comment I provided to Third Sector for their article last week, I said:

“The Bill represents a direct threat to Unlock and a number of other charities that work to rehabilitate people with criminal records, many of whom employ former offenders either as trustees or in senior management positions. The provisions of the Bill, which extend the disqualification framework to a broader range of offences and roles within charities, will undermine the ability of people with criminal records to participate actively in society through legitimate voluntary and paid work for charities.

Although the Government acknowledges the potential for waivers to be issued in cases where an individual seeks to be a trustee of an “ex-offender” charity, our own direct experience (and the support we’ve provided to other organisations) shows the waiver process is woefully inadequate and not workable in a way that allows charities like Unlock to fulfil their charitable purposes.

The automatic barring of people on the sex offenders register from becoming charity trustees and senior managers, a provision which was opposed by the former coalition government, is a crude and ineffective means of safeguarding children and vulnerable adults. It also defies rehabilitation legislation, as it would have the impact of taking into account convictions long after they become ‘spent’ under the Rehabilitation of Offenders Act.

We’ve put forward alternative proposals that would help achieve the important aim of safeguarding charities from abuse without the unintended consequences of the current provisions. Automatically barring people with criminal records from volunteering or working for charities is no way to help them lead a law-abiding life.”

Useful links

Unlock speak at ICO policy conference: “The Google effect – Criminal records and the ‘right to be forgotten’”

I was pleased to be invited to speak today at the ICO’s Data Protection Policy Conference.

With the title “Privacy versus the right to know: balancing privacy and access to personal information in the internet era”, I was asked to come and take part in a panel discussion, “Technology, information and its consequences”, speaking alongside Timothy Pitt-Payne QC and Daniel Tench.

The ICO are planning to publish a report on the conference in the coming months, but for the meantime, below are the opening comments that I’d prepared for the discussion. You can get a good sense of the rest of the conference by taking a look at the twitter hashtag #ICOpolicyconf15

Opening comments

There are over 10.5 million people in the UK with a criminal record. The vast majority have put their former mistakes behind them and are living crime-free and law-abiding lives. However, their criminal record can restrict their enjoyment of full and inclusive citizenship – in some cases, many years after the offences for which they have already served their sentences in full. Examples include discrimination in the field of employment, difficulties obtaining insurance and other financial services, restrictions on travel and access to educational opportunities and exclusion from participation in aspects of civil society.

Unlock is an independent, award-winning charity for people with convictions which exists for two simple reasons. Firstly, we assist people to move on positively with their lives by empowering them with information, advice and support to overcome the stigma of their previous convictions. Secondly, we seek to promote a fairer and more inclusive society by challenging discriminatory practices and promoting socially just alternatives.

Today, my focus is on how people (and by that, I include employers, insurers and other organisations, as well as the public) access or use information about criminal records that they shouldn’t be using.

Discrimination and ‘legal rehabilitation’

People with convictions are the least likely disadvantaged group to be employed. They make up between a quarter and a third of unemployed people. 75% of employers discriminate against applicants on the basis of a criminal record.

Since the launch of the Police National Computer, criminal records have evolved from being used merely for crime detection purposes, to becoming a means of categorizing people as potentially ‘unsuitable’, ‘risky’ or even ‘undeserving’.

The Rehabilitation of Offenders Act is designed to enable people with convictions to move on their lives once they have become ‘rehabilitated’ in the eyes of the law.

In theory, once you’ve stayed out of crime for a certain time, your record can in most cases become spent. This means that for most jobs it no longer needs to be disclosed to most employers. Although that doesn’t apply to many sensitive roles (particularly working with children or vulnerable adults, where most people with convictions will have to disclose all their convictions for the rest of their life), on the whole, for many jobs, spent convictions do not need to be disclosed. This allows people who have stayed out of crime to start with a clean slate. It means you can apply for jobs without having to disclose it.

Google effect

However, that law first came into force over 40 years ago. Times have changed. Nowadays, it’s quite common for employers to use the internet as a key part of their recruitment process. To some, it’s human nature to ‘google’ somebody.

Modern forms of online news reporting are compromising the extent to which even spent convictions can remain private.

The so-called ‘google effect’ can lead to information about criminal offences remaining publicly accessible for many years, undermining the purpose of the Rehabilitation of Offenders Act.

So what happens in your criminal record details are online? In theory, once it’s spent, if an employer finds out about it, they are legally obliged to ignore it. Even further, an employer is legally required to not take into account spent convictions unless it’s for a job that is exempt, However, in practice this is very difficult to enforce – as an applicant, you have very few rights, and we often find employers using spent convictions to withdraw job offers or sacking employees many years later.

The reporting of convictions online, and the lack of regulation in this area, means that many people find that they face judgement and discrimination long after their convictions legally become ‘spent’. The fact that around a third of the cases ICO received on this issue involving criminal convictions in some way shows how important this issue is.

Right to be forgotten

So the Google Spain judgement, and the concept of ‘a right to be forgotten’ is one which, in theory, is very promising. However, like the ICO, we’ve been surprised at the low number of enquiries to our Helpline,

But what’s clear is that this is an area that is constantly evolving. Having seen a number of responses from Google to requests made by individuals, there seems to be some improvement in how they’re dealing with requests. However, we’re still seeing standard template responses from Google. They’re failing to properly consider whether convictions are spent. They also don’t seem to be providing direct links to the ‘data protection authority’ (i.e. the ICO) – so to many people, that’s the end of it. And the response of some newspapers to reprint the cases of those they’ve been notified by Google having been delisted has certainly created a fear amongst applicants of, instead of removing details, unintentionally drawing more attention to their details online. The absence of ‘success stories’ understandably makes many people question whether there’s any point.

So perhaps it’s useful to speak about a success story. This will perhaps emphasise the issue.


“8 years ago I was convicted of Arson. I set fire to my own home as part of being in an abusive relationship.

As a result of having a very understanding boss, I had kept my job and just wanted to move on and concentrate on my career so I completed a degree. A fantastic job opportunity came up and I applied. I was totally honest and disclosed my conviction as I knew it was going to show up on my DBS which they requested. I was delighted to get the job and knew my life was now going in the right direction again and I was never going to look back.

In the meantime I had met a ‘nice’ man and we married. The relationship seemed to be going well, but I eventually found out he was leading a double life.  I told him to leave and I moved back in with my parents. I filed for divorce as I felt I couldn’t ever trust this man again and that is when my life came crashing down again.

He suddenly decided that he wanted revenge and told my employer that they were employing a very dangerous person who was a risk to others because of my conviction.. He had also printed off the newspaper article he had found on Google about me and said he was going to post it around the city so everyone could read it and destroy me. His attacks on me were malicious and it was terrifying not knowing what this man could do and the lengths that he would go to. I was advised by my solicitor and my employer to file for a Harassment Order and inform the Police of his allegations and intentions. My employer could see what this man was trying to do to me and supported me wholeheartedly.  Despite having a spent conviction, that terrible newspaper article was being used against me again. It just wasn’t fair and I felt that enough was enough. I had to fight to get the past ‘put to bed’.”

After making her request through Google’s online process, they agreed to remove the links. She used this success to contact the newspaper directly and they agreed to remove the source content.

This shows how this system has the potential for it to benefit individual. But there are issues.


  • How can the Rehabilitation of Offenders Act be enforced in a digital age?
  • The ‘right to be forgotten’ is not very well known
  • Not many people are taking their requests to the ICO after refusals from Google
  • The process
    • The need for it to apply across all domains – ICO’s enforcement
    • The need to apply to multiple search engines
    • The need to also remove the source content


Whilst the ‘right to be forgotten’ is slowly being established as a legal principle, Unlock remains concerned that employers and others are routinely able to access information about people to which they are not legally entitled.

We are keen to see the ICO strengthen their response to Google and others that continue to link to, or host, personal details of old and minor criminal records online, as well as taking action against those employers and others that use spent conviction details they’ve found out about online (or through other methods, such as enforced subject access).


Written by Christopher Stacey, Co-Director of Unlock


Useful links

  • You can follow the twitter discussion about the conference at #ICOpolicyconf15
  • For details of our policy work on the ‘google effect’ and criminal records, click here
  • For our practical information for people with convictions on how to remove links to search results, click here

Are car hire and insurance firms using private data to reject customers?

New electronic access to drivers’ licence details has sparked concerns that firms are misusing information about drivers’ past convictions.

Motorists with a clean driving licence risk being unfairly denied car hire or cheap insurance premiums as a result of a Government-backed data-sharing project, according to experts.

The Department for Transport is handing over details of Britain’s 40 million drivers to companies, including details of driving convictions, as part of its “MyLicence” project.

But promises that the database will “catch fraudsters and take the guesswork out of insurance applications” come amid concerns that insurers are misusing information about old driving offences to reject customers. Read the full article here.

Why over-declaring penalty points lets car insurers overcharge 2.8 million drivers

We’re quoted in an article in The Telegraph on how needlessly telling insurance firms about expired penalty points for speeding and other offences adds £57 to premiums, yet insurers continue to ask about old convictions .

“The law is a mess and grossly unfair on drivers,” said Chris Stacey of Unlock. “We now have a situation where a minor driving offence carries a longer rehabilitation period than someone who has gone to prison for assault.

“Insurers have lobbied to keep the blanket five-year period for motoring offences because getting rid of it would restrict their ability to charge drivers higher premiums for old offences”, he said. You can read the full  article here.

Google ordered to remove search results about a spent conviction

In an interesting development to the issue of the ‘google-effect’ and spent convictions, the Guardian has reported that Google has been ordered by the Information Commissioner’s Office to remove nine links to current news stories about older reports which themselves were removed from search results under the ‘right to be forgotten’ ruling.

The search engine had previously removed links relating to a 10 year-old criminal offence by an individual after requests were made as the offence is now spent under the Rehabilitation of Offenders Act.

Removal of the original links from Google’s search results led to new news posts detailing the removals, which were then indexed by Google’s search engine. Google refused to remove these further links, which included details of the original criminal offence, despite them forming part of search results for the individual’s name, arguing that they are an essential part of a recent news story and in the public interest.

Google now has 35 days from the 18 August to remove the links from its search results for the individual’s name.

We will be keeping a close eye on how this case develops, and hope that Google will take the sensible steps of removing the links and upholding the privacy of the individual concerned.


Useful links

  • Have you managed to get details of your convictions removed from search results? Let us know – send us your experience
  • More information on issue of the ‘google-effect’ and spent convictions can be found on our policy page here.
  • We also have practical information for people dealing with the google-effect on our information site.

‘Right to be forgotten’ – One year on

The Telegraph has published an article which looks at the impact of the ‘right to be forgotten’ 12 months on from the original court decision. Interesting extracts can be found below, but the full article is available here.


Since then, Google claims to have processed 253,617 requests to remove 920,258 links, and approved just over 40 per cent of those requests. In the UK alone, the company has received 32,076 requests to remove 126,571 links, and approved 37.5 per cent.


Examples of removal requests include:

  • A man requesting the removal of a link to a news summary of a local magistrate’s decisions that included the man’s guilty verdict. Under the UK Rehabilitation of Offenders Act, his conviction has been spent (approved)


In Britain, 183 people have reportedly complained to the UK’s data protection watchdog, the Information Commissioner’s Office (ICO), after Google denied their requests to remove links.


The ICO has agreed with Google’s conclusions in around three quarters of these cases, but there are 48 cases where the ICO believes Google “hasn’t got it quite right”.


Google has been asked to review these cases, and in many cases has reversed its decision, according to the ICO. However, the search company faces possible legal action from the ICO if the remaining cases are not resolved.


“We’ll be looking to resolve the remaining cases through discussion and negotiation with Google, though we have enforcement powers available to us if required,” said ICO deputy commissioner and director of data protection, David Smith.


“The European ruling is about providing individuals with a suitable mechanism for getting information which is no longer accurate or relevant to be removed from a search engine’s results page. If there is a clear public interest in the information remaining available then it will stay there as many complainants to our office have discovered.”

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