David wrote to us after reading in the problem pages of a newspaper about somebody whose son had just been released from prison and, as a result, their home insurers didn’t want to renew their insurance. He contacted us, knowing that, due to his recent conviction, he was in a similar situation.
We provided him with a copy of our detailed guidance on insurance and convictions, along with our latest list of insurance brokers. He called us to ask us a couple of follow up questions, which were relating to his specific situation, and specifically when he no longer had to declare his conviction (i.e. when it became spent). He then went away to contact the various companies on the list.
He called us back a week or so later to tell us that he had managed to find insurance with a particular company on the list. He said:
“I’m really pleased to have managed to find insurance with a respectable company at a reasonable price. It was only £5 a month more than what I was previously paying. Shopping around for insurance can reap its rewards.”
Notes about this case study
This case study relates to Unlock’s Helpline.
Important links relating to this case study include information on insurance.
Names and details have been changed to protect the identity of those involved.