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Making sure our website is easy to use for all


We have taken a number of steps to ensure our website is easy to use for all its users. Listed below are a number of these accessibility features and how to make best use of them.

Please contact us if you have any questions, if you are having difficulties using the site, or would like to know more about what we are doing to make our websites accessible. Email


Text size

This site is designed in such a way as to allow users to change text size depending on their preference.

On each page, there is a + (plus) and – (minus) button, which allows you to increase or decrease the font size. There are 5 settings – the default setting is the middle one.

If you use a keyboard, you can normally hold down ‘Ctrl’ and use the plus and minus signs.

An alternative option is to adjust the settings of your browser.

For Internet Explorer:
View > Text Size > Smallest/Small/Medium/Larger/Largest

For Mozilla, Firefox, Netscape 6+:
View > Text Size > Increase or Decrease



Browsealoud is a speech enabling program that makes web content more accessible to anyone with difficulties reading. Simply by hovering your mouse pointer over an area of text, Browsealoud will read that text out loud. Browsealoud not only speech enables the website content, it will also speak out loud the menus and hyperlinks, helping you navigate the website more easily. All you have to do to take advantage of this service is download the free Browsealoud programme.

Downloadable documents

The site may make use of PDF files for downloadable documents. In order to view these files you will need the free Adobe Acrobat Reader.


Use of Adobe Flash multimedia content

The website may make use of the free Adobe Flash player for video and other interactive content. This can be download for free from Adobe.


Enable Javascript on your browser or phone

Some parts of the site including elements on the home page, training pages and other parts rely on javascript to work. If your device supports javascript we recommend that you turn this on when viewing this site. You can turn on javascript by following these simple instructions. More in-depth instructions with screenshots for enabling javascript on most browsers are available here.


Standards compliance

Every effort has been made to ensure that this website is coded to the highest standard. This means using XHTML for markup and CSS for presentation and ensuring code validates wherever possible. The site also adheres to the general spirit of “web standards” by using semantic markup.



All images on the site should have corresponding ALT text provided so that they can be understood by non-visual readers.



Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target.

Whenever possible, links are written to make sense out of context.

We want to make sure that our website is as helpful as possible.

Letting us know if you easily found what you were looking for or not enables us to continue to improve our service for you and others.

Was it easy to find what you were looking for?

Thank you for your feedback.

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